Privacy Policy

Amar Events is a Bangladesh-based event discovery and ticketing platform. When you use our services — whether browsing events, registering, buying tickets, or organizing events — we process certain personal information to deliver that experience.

This policy covers data collected via our website, mobile application (if available), and any interactions with our support team.

We collect information in several ways depending on how you interact with Amar Events:

We use collected information for the following purposes:

• To create and manage your account and authenticate your identity.
• To process ticket purchases, payments, and refunds.
• To show you relevant events based on your location and interests.
• To communicate with you about your account, bookings, and platform updates.
• To send marketing emails and notifications — only if you have opted in.
• To monitor and improve platform performance, security, and reliability.
• To investigate and resolve disputes, enforce our Terms, and comply with legal obligations.
• To generate anonymous, aggregated analytics (e.g., event popularity) to improve our service.

We do not sell or rent your personal information. We may share data only in the following limited circumstances:

• Event Organizers: When you purchase a ticket, your name, email, and ticket details are shared with the organizer to verify attendance.
• Payment Processors: Transaction data is shared with authorized payment gateways to complete your purchase.
• Service Providers: We use trusted third parties for hosting, analytics, and email delivery — all bound by data protection agreements.
• Legal Compliance: We may disclose data if required by Bangladesh law, court order, or to protect the rights and safety of users or the public.
• Business Transfers: In the event of a merger or acquisition, your data may be transferred as part of that transaction, with prior notice.

Amar Events uses cookies and similar technologies to enhance your experience. Here's what we use:

• Essential Cookies: Required for login sessions and core platform functionality. Cannot be disabled.
• Preference Cookies: Remember your settings like dark/light mode and language preferences.
• Analytics Cookies: Help us understand how users navigate the platform (e.g., page views, session duration). Data is anonymized.
• Marketing Cookies: Used only if you opt in to receive personalized event recommendations or promotional content.

You can manage cookie preferences in your browser settings at any time. Disabling essential cookies may affect platform functionality.

Your data is stored on secure servers. We retain personal information for as long as your account is active or as needed to provide services, comply with legal obligations, or resolve disputes.

• Account data is retained for the duration of your account's existence.
• Transaction records are kept for a minimum of 3 years for financial and legal compliance.
• Log and analytics data are automatically deleted after 12 months.
• Upon account deletion, we remove or anonymize your personal data within 30 days, except where retention is required by law.

You have the following rights regarding your personal data on Amar Events:

To exercise any of these rights, email us at privacy@amarevents.us.kg. We will respond within 14 business days.

Amar Events is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. Users between 13 and 18 must have parental or guardian consent to use the platform.

If we become aware that we have collected data from a child under 13 without verified consent, we will delete that information promptly. Parents or guardians may contact us at privacy@amarevents.us.kg to make such a request.

Our platform may contain links to external websites, social media profiles, or third-party services. This Privacy Policy does not apply to those sites.

• We are not responsible for the privacy practices of third-party sites.
• We encourage you to review the privacy policies of any third-party services you visit.
• Integrations such as payment gateways and analytics tools have their own data policies which apply to data processed by them.

We take data security seriously and implement a range of technical and organizational measures to protect your information:

• Passwords are hashed using industry-standard algorithms and never stored in plain text.
• All data transmission is encrypted via HTTPS/TLS.
• Access to personal data is restricted to authorized personnel on a need-to-know basis.
• We conduct regular security reviews and monitoring of our infrastructure.

We may update this Privacy Policy from time to time. When we do:

• The "Last Updated" date at the top of this page will be revised.
• Material changes will be communicated via email or an in-app notification.
• Continued use of the platform after changes constitutes acceptance of the updated policy.

We recommend reviewing this policy periodically to stay informed about how we protect your data.

For any privacy-related questions, data requests, or concerns, please contact us:

• Privacy Email: privacy@amarevents.us.kg
• General Support: support@amarevents.us.kg
• Website: amarevents.zone.id
• Location: Thakurgaon, Bangladesh

We aim to respond to all privacy requests within 14 business days.