AmarEvents Knowledge Base

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Getting Started

What is Amar Events?

Amar Events (amarevents.zone.id) is an event management platform built for organizers in Bangladesh and beyond. It lets individ…

Getting Started

How can I contact Amar Events support?

The fastest way to reach the Amar Events team is via WhatsApp at https://wa.me/8801978431336. You can also use the live chat wi…

Getting Started

Can Amar Events handle a very large event with thousands of participants?

Yes. Amar Events is built to scale from intimate meetups to gatherings of over a million participants, with full automation, hi…

Pricing & Policies

Does Amar Events offer discounts for educational or academic events?

Yes. Amar Events offers up to 20% off standard platform fees for verifiable educational events, workshops, seminars, and academ…

Getting Started

Where can I read reviews of Amar Events?

Amar Events maintains a public profile on Trustpilot at https://www.trustpilot.com/review/amarevents.zone.id where past organiz…

Getting Started

Where can I see what's new on Amar Events?

The Changelog page (/changelog) lists every platform update, new feature, and fix, published by the Amar Events team as changes…

Pricing & Policies

What are the rules for using Amar Events?

The Rules page (/rules) covers what is and isn't allowed on the platform — for example prohibited event content, payment conduc…

Pricing & Policies

Where can I read the privacy policy?

The Privacy Policy is available at /privacy-policy and explains what data Amar Events collects (such as registration details an…

Pricing & Policies

Where can I read the terms and conditions?

The Terms and Conditions page (/terms-and-conditions) sets out the legal agreement between Amar Events and anyone using the pla…

Pricing & Policies

What is the refund policy for tickets bought on Amar Events?

Refunds are governed by the organizer's own event policy and the platform Refund Policy at /refund-policy. Because payments go …

Getting Started

Can I donate to support Amar Events?

Yes, the Donations page (/donation) lets supporters contribute to Amar Events' development and hosting costs via bKash, Nagad, …

Getting Started

What is an organization profile page on Amar Events?

Every verified organization gets a public profile page at amarevents.zone.id/organization/your-name showing its logo, a verifie…

Getting Started

Does Amar Events support Bangla language?

Yes. Amar Events supports Bangla across major parts of the platform, including the AI event-creation assistant, the support cha…

Pricing & Policies

Are there subscription plans for organizers on Amar Events?

Yes. Amar Events offers multiple organizer plans with different feature limits (custom templates, priority support, advanced an…

Account

How do I create an account on Amar Events?

Go to /signup and register with your name, email, and a password, or use the 'Sign in with Google' button for one-click sign-up…

Account

How do I log in to Amar Events?

Go to /login and sign in with your registered email/phone and password, or use Google Sign-In if you created your account that …

Account

I forgot my password. How do I reset it?

On the login page, click 'Forgot password' and enter your email. Amar Events sends a secure reset link that is valid for 5 minu…

Tickets & Payments

How do I browse events on Amar Events?

Visit /events to see all public events with search and filtering. Each event has its own public page with details, ticket tiers…

Tickets & Payments Step-by-Step

How do I book a ticket on Amar Events?

To book a ticket: open the event page at /events and click Register. Fill in your details and, if the organizer requires it, ve…

Tickets & Payments

Why do I need to verify my email before booking a ticket?

Some organizers require email verification at checkout to reduce fake signups and keep contact data accurate. If enabled, Amar …

Tickets & Payments

Can I use a coupon or promo code when booking a ticket?

Yes, if the organizer has created one. Enter the coupon code at checkout to apply a percentage or fixed-amount discount before …

Tickets & Payments

How do I pay automatically without entering a Transaction ID?

If the organizer has enabled Amarpay (automated gateway checkout), you'll see an instant-checkout option at payment step — you'…

Account

How do I view all my tickets on Amar Events?

Log in and go to your Participant Dashboard, where you can see every ticket you've registered for, its payment status, your tot…

Tickets & Payments

How do I download my event ticket?

Every confirmed ticket includes a unique admit card with a QR code, emailed to you automatically. You can also download it anyt…

Tickets & Payments

What happens when my ticket QR code is scanned at the event?

At the venue, organizers or their staff scan your ticket's QR code with the built-in scanner to instantly verify it and check y…

Tickets & Payments

Are free tickets available on Amar Events?

Yes. Organizers can set a ticket tier's price to 0 to offer it for free — you still register and receive a QR-coded admit card …

Tickets & Payments

What's the difference between ticket types like General, VIP, or Early Bird?

Organizers can create multiple ticket tiers for the same event — such as General, VIP, Early Bird, or Student — each with its o…

Tickets & Payments

Can I register for a private event on Amar Events?

Yes, but only if you have the direct link from the organizer — private events don't appear in the public /events directory and …

Certificates

How do I get a certificate for an event I attended?

If the organizer has enabled certificates for the event, you'll receive a link (usually by email) to view and download your per…

Tickets & Payments

What custom information might an event registration form ask for?

Organizers can add custom fields to their registration form beyond the basics — text, dropdown, checkbox, date picker, image up…

Account

Can I enable notifications from Amar Events on my phone or browser?

Yes, Amar Events supports web push notifications. When prompted, allow notifications in your browser to get updates about your …

Tickets & Payments

I registered for an event through someone's referral link. What does that mean?

Some organizers run an ambassador program where individuals share a personal registration link for an event. If you registered …

Account

Why am I getting an error that my email or phone is already registered?

Amar Events prevents the same email or phone number from being used to create more than one account, to keep participant and or…

Account

How long does Amar Events keep me logged in?

If you check 'remember me' at login, Amar Events keeps you signed in with a secure token for up to 90 days. Sessions use HTTP-o…

Getting Started as Organizer

How do I register my organization on Amar Events?

Go to the Request Organization page at /request and fill in your organization details and user credentials, then submit for ver…

Getting Started as Organizer

How long does organization verification take?

Verification is reviewed manually by the Amar Events team through the admin request queue. You'll receive an email once your or…

Event Creation & Setup

How do I create a new event manually?

From your dashboard, go to Organizer > Create Event and fill in the name, date, location, description, category, banner/logo, t…

Event Creation & Setup

Can AI help me create an event?

Yes. The 'Create with AI' tool (Organizer > Create with AI) walks you through a wizard where an AI assistant (branded as Amar) …

Event Creation & Setup

Can AI summarize my event description into a short teaser?

Yes, the built-in AI assist tool can condense your full event description into a single crisp teaser sentence (30 words or fewe…

Event Creation & Setup

How do I add a logo and banner to my event page?

In the event editor, upload a custom logo and a full-width banner image. They'll appear on your public event page, on generated…

Event Creation & Setup

How do I add multiple ticket types to my event?

In the event editor, add as many ticket types as you need — for example General, VIP, Early Bird, or Student — each with its ow…

Event Creation & Setup

How do I add custom registration fields to my event?

Go to Organizer > Fields for your event and add unlimited custom fields — text, dropdown, checkbox, date, image upload, rating,…

Event Creation & Setup

How do I create a coupon or promo code for my event?

In your event settings, create a coupon with a percentage or fixed-amount discount, and optionally set a usage limit and expiry…

Event Creation & Setup

How do I toggle my event between public and private?

In event settings, switch Privacy between Public (listed in the /events directory) and Private (accessible only via direct link…

Event Creation & Setup

How do I post notices or announcements on my event page?

Use Organizer > Notices to post unlimited announcements with text and optional images directly on your event page — for schedul…

Event Creation & Setup

How do I add photos to my event's gallery?

Go to Organizer > Gallery and upload up to 6 photos to showcase on your public event page. You can replace or remove images any…

Event Creation & Setup

How do I add social media links to my event page?

Go to Organizer > Socials and add links from any of 32+ supported platforms — including WhatsApp, Facebook, Instagram, TikTok, …

Event Creation & Setup

How do I show my event's venue on a map?

In event settings, add your venue location to display an embedded, clickable map on your event page so attendees know exactly w…

Event Creation & Setup

Can I customize how my event page looks?

Yes. Choose from built-in templates (Classic, Modern Dark, Minimalist) under Organizer > Templates, or write your own HTML/Twig…

Event Creation & Setup

How do I design my own registration form layout?

The Registration Form Builder (Organizer > Register Builder) lets you visually design the Register & Pay page layout for your e…

Event Creation & Setup

How do I customize the design of my event tickets?

The Ticket Designer is a drag-and-drop canvas editor for your admit card layout. On desktop it uses a three-panel layout; on mo…

Payments & Wallet

Which payment methods can I accept for my event?

You can accept bKash, Nagad, Rocket, and Upay, individually toggled on per event, for manual mobile-banking payments straight t…

Payments & Wallet

How do I set up my bKash, Nagad, Rocket, or Upay number for an event?

In your event's payment settings (or Organizer > Wallet), enter the phone number for each mobile wallet you want to accept and …

Payments & Wallet

How do I approve or verify a participant's payment manually?

Go to Organizer > Payments to see pending registrations with their submitted Transaction ID and amount. Cross-check it against …

Payments & Wallet

Can payments be verified automatically instead of manually?

Yes. Amar Events can auto-verify bKash and Nagad payments by connecting a phone as a Payment Device (Organizer > Connect Device…

Payments & Wallet

How does the automated SMS payment verification work?

Once a payment device is connected, incoming bKash and Nagad notification SMS are parsed for the amount, sender number, Transac…

Payments & Wallet

How do I connect a payment device for auto-verification?

Go to Organizer > Connect Device and follow the pairing steps to link a phone that will forward its bKash/Nagad SMS notificatio…

Payments & Wallet

What is Amarpay checkout and how is it different from manual bKash/Nagad payment?

Amarpay (powered by a PipraPay gateway integration) is an automated payment option — the participant is redirected to complete …

Payments & Wallet

What is the organizer wallet used for?

The organizer Wallet (Organizer > Wallet) holds platform credit that can be used to pay for things like plan upgrades or SMS pa…

Analytics

Where can I see my event's revenue and ticket sales?

Your event dashboard shows live stats for total revenue, tickets sold, and remaining capacity, plus a daily registration activi…

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