AmarEvents Knowledge Base

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Getting Started

What is Amar Events?

Amar Events (amarevents.zone.id) is an event management platform built for organizers in Bangladesh and beyond. It lets individ…

Ambassadors

What is the Amar Events ambassador program?

The ambassador program lets an organizer invite people to help promote and register participants for a specific event. Each amb…

Pricing & Policies

What is the refund policy for tickets bought on Amar Events?

Refunds are governed by the organizer's own event policy and the platform Refund Policy at /refund-policy. Because payments go …

Payments & Wallet

What is Amarpay checkout and how is it different from manual bKash/Nagad payment?

Amarpay (powered by a PipraPay gateway integration) is an automated payment option β€” the participant is redirected to complete …

Payments & Wallet

What is the organizer wallet used for?

The organizer Wallet (Organizer > Wallet) holds platform credit that can be used to pay for things like plan upgrades or SMS pa…

Getting Started

What is an organization profile page on Amar Events?

Every verified organization gets a public profile page at amarevents.zone.id/organization/your-name showing its logo, a verifie…

Staff & Permissions

What roles and permissions can I assign to my organization's team?

Organizer > Roles & Permissions lets you define role-based access for your organization β€” assigning granular permissions at the…

Tickets & Payments

What custom information might an event registration form ask for?

Organizers can add custom fields to their registration form beyond the basics β€” text, dropdown, checkbox, date picker, image up…

Tickets & Payments

I registered for an event through someone's referral link. What does that mean?

Some organizers run an ambassador program where individuals share a personal registration link for an event. If you registered …

Widget & API

What display styles are available for the embeddable ticket widget?

The widget supports several display types: Modal, Drawer, Fullscreen, Embedded (inline in the page), Floating Button, and Adapt…

Ambassadors

Can ambassadors register participants in person at the venue?

Yes, ambassadors have a camera-based Scan & Register tool for signing up attendees on the spot at a physical event, in addition…

Staff & Permissions

Can I see a history of changes made by my team?

Yes, Organizer > Audit Log records actions taken across your organization and events β€” such as edits, approvals, and permission…

Event Creation & Setup

Can I complete event registration through Discord?

Some events support completing registration via Discord β€” if an organizer has enabled this, you'll be guided through a 'Complet…

Pricing & Policies

Does Amar Events offer discounts for educational or academic events?

Yes. Amar Events offers up to 20% off standard platform fees for verifiable educational events, workshops, seminars, and academ…

Tickets & Payments

What happens when my ticket QR code is scanned at the event?

At the venue, organizers or their staff scan your ticket's QR code with the built-in scanner to instantly verify it and check y…

Event Creation & Setup

How do I add custom registration fields to my event?

Go to Organizer > Fields for your event and add unlimited custom fields β€” text, dropdown, checkbox, date, image upload, rating,…

Event Creation & Setup

How do I design my own registration form layout?

The Registration Form Builder (Organizer > Register Builder) lets you visually design the Register & Pay page layout for your e…

Ambassador Program

How do I register participants in person as an ambassador?

Use the Scan & Register tool from your ambassador dashboard β€” it uses your device's camera to help you sign up attendees on the…

Getting Started

Where can I see what's new on Amar Events?

The Changelog page (/changelog) lists every platform update, new feature, and fix, published by the Amar Events team as changes…

Tickets & Payments

What's the difference between ticket types like General, VIP, or Early Bird?

Organizers can create multiple ticket tiers for the same event β€” such as General, VIP, Early Bird, or Student β€” each with its o…

Account

Why am I getting an error that my email or phone is already registered?

Amar Events prevents the same email or phone number from being used to create more than one account, to keep participant and or…

Getting Started as Organizer

How do I register my organization on Amar Events?

Go to the Request Organization page at /request and fill in your organization details and user credentials, then submit for ver…

Participants & Data

How do I export my event's participant list?

Go to Organizer > Export and download the full participant list as a formatted DOCX file or a printable HTML report β€” including…

Certificates

How do I create and issue certificates for my event?

Go to Organizer > Certificates to design a certificate template and issue it to participants. Each certificate card shows a liv…

Platform Admin

How do admins publish the public changelog?

Admin > Changelog (Changelog Manager) is where admins write and publish entries that appear on the public /changelog page for u…

Platform Admin

How are role-based permissions installed or debugged on the platform?

Admin > RBAC Install sets up the initial roles/permissions schema, and Admin > RBAC Debug helps admins inspect and troubleshoot…

API & Developers

Is there a security check on which domains can embed my widget?

Yes, embeddable widgets are checked against an allow-list of registered domains so only sites you've approved can load and use …

Pricing & Policies

What are the rules for using Amar Events?

The Rules page (/rules) covers what is and isn't allowed on the platform β€” for example prohibited event content, payment conduc…

Pricing & Policies

What features are typically gated behind a paid plan?

Depending on your plan, features like custom page templates, priority support, advanced analytics, custom branding, more automa…

Ambassador Program

What can I see on my Ambassador Dashboard?

Your Ambassador Dashboard shows your referral stats, your current leaderboard rank, and quick access to your personal registrat…

Platform Admin

How does an admin approve or reject a new event submission?

Pending events needing review appear at Admin > Event Requests. Admins open the event review link to inspect the details and ei…

API & Developers

How is the sitemap generated for Amar Events?

sitemap_gen.php builds the sitemap dynamically, including all public, search-indexable events and every published Help Center a…

Tickets & Payments

Can I register for a private event on Amar Events?

Yes, but only if you have the direct link from the organizer β€” private events don't appear in the public /events directory and …

Ambassador Program

How is my ranking calculated on the ambassador leaderboard?

The leaderboard ranks ambassadors for an event based on referral performance β€” generally how many participants you've successfu…

Platform Admin

What can platform admins do on Amar Events?

Platform admins manage the entire Amar Events platform from /admin β€” reviewing organization and event requests, managing users,…

Platform Admin

Is there a file manager for the platform's admins?

Yes, Admin > File Manager gives admins a browser-based interface to view and manage files on the server.

Getting Started

How can I contact Amar Events support?

The fastest way to reach the Amar Events team is via WhatsApp at https://wa.me/8801978431336. You can also use the live chat wi…

Getting Started

Can Amar Events handle a very large event with thousands of participants?

Yes. Amar Events is built to scale from intimate meetups to gatherings of over a million participants, with full automation, hi…

Event Creation & Setup

How do I add social media links to my event page?

Go to Organizer > Socials and add links from any of 32+ supported platforms β€” including WhatsApp, Facebook, Instagram, TikTok, …

Staff & Permissions

How do I add staff to help manage my event?

Go to Organizer > Event Staff (RBAC) to add people to your event with a specific role β€” such as staff, moderator, ambassador, o…

Staff & Permissions

How do I invite someone to join my organization's team?

Go to Organizer > Users to invite people to your organization. They'll receive an invitation link to accept and join with whate…

Account

How do I create an account on Amar Events?

Go to /signup and register with your name, email, and a password, or use the 'Sign in with Google' button for one-click sign-up…

Tickets & Payments

How do I browse events on Amar Events?

Visit /events to see all public events with search and filtering. Each event has its own public page with details, ticket tiers…

Tickets & Payments Step-by-Step

How do I book a ticket on Amar Events?

To book a ticket: open the event page at /events and click Register. Fill in your details and, if the organizer requires it, ve…

Tickets & Payments

Can I use a coupon or promo code when booking a ticket?

Yes, if the organizer has created one. Enter the coupon code at checkout to apply a percentage or fixed-amount discount before …

Event Creation & Setup

How do I create a new event manually?

From your dashboard, go to Organizer > Create Event and fill in the name, date, location, description, category, banner/logo, t…

Event Creation & Setup

Can AI help me create an event?

Yes. The 'Create with AI' tool (Organizer > Create with AI) walks you through a wizard where an AI assistant (branded as Amar) …

Event Creation & Setup

How do I create a coupon or promo code for my event?

In your event settings, create a coupon with a percentage or fixed-amount discount, and optionally set a usage limit and expiry…

Event Creation & Setup

How do I toggle my event between public and private?

In event settings, switch Privacy between Public (listed in the /events directory) and Private (accessible only via direct link…

Analytics

Where can I see my event's revenue and ticket sales?

Your event dashboard shows live stats for total revenue, tickets sold, and remaining capacity, plus a daily registration activi…

Participants & Data

How do I manage or search my event's participants?

Organizer > Participants lists everyone registered for your event with their payment status. You can search, filter, review ind…

Ambassadors

Can I see all participants brought in by ambassadors?

Yes, Organizer > Ambassadors > Participants shows everyone registered through an ambassador referral link, along with which amb…

Ambassador Program

Where do I find my personal referral link as an ambassador?

Your unique registration portal link is available on your Ambassador Dashboard β€” share it so that anyone who registers through …

Platform Admin

How does Amar Events monitor server health?

Admin > System Monitor is a standalone tool showing live RAM, CPU, and disk usage graphs, using cgroup-based resource detection…

Platform Admin

How does Amar Events compare itself to competitor platforms?

Admin > Competitors maintains an internal comparison of Amar Events against competing platforms, used to inform the public feat…

Pricing & Policies

Where can I read the privacy policy?

The Privacy Policy is available at /privacy-policy and explains what data Amar Events collects (such as registration details an…

Ambassadors

How do I manage ambassadors for my event?

Organizer > Ambassadors > Manage shows all ambassadors for the event, their referral stats, and lets you manage or remove them.

Getting Started

Does Amar Events support Bangla language?

Yes. Amar Events supports Bangla across major parts of the platform, including the AI event-creation assistant, the support cha…

Pricing & Policies

Are there subscription plans for organizers on Amar Events?

Yes. Amar Events offers multiple organizer plans with different feature limits (custom templates, priority support, advanced an…

Account

How do I log in to Amar Events?

Go to /login and sign in with your registered email/phone and password, or use Google Sign-In if you created your account that …

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