AmarEvents Knowledge Base

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All Topics & Guides 40 articles available
Account

How do I view all my tickets on Amar Events?

Log in and go to your Participant Dashboard, where you can see every ticket you've registered for, its payment status, your tot…

Certificates

Can participants preview their certificate before it's finalized?

Yes, the Certificates page generates a live PNG preview thumbnail for each certificate design so you can check the layout befor…

Getting Started

Where can I read reviews of Amar Events?

Amar Events maintains a public profile on Trustpilot at https://www.trustpilot.com/review/amarevents.zone.id where past organiz…

Tickets & Payments

Are free tickets available on Amar Events?

Yes. Organizers can set a ticket tier's price to 0 to offer it for free — you still register and receive a QR-coded admit card …

Event Creation & Setup

How do I scan tickets at the event entrance?

Open Organizer > Scanner on any smartphone or tablet — it uses the device's back camera to scan attendee QR codes for instant v…

Widget & API

Can I sell tickets directly from my own website?

Yes. The Widget Manager (Organizer > Widget) gives you a one-line embed snippet that adds a fully branded, mobile-ready ticket-…

Event Creation & Setup

How do I customize the design of my event tickets?

The Ticket Designer is a drag-and-drop canvas editor for your admit card layout. On desktop it uses a three-panel layout; on mo…

Pricing & Policies

What is the refund policy for tickets bought on Amar Events?

Refunds are governed by the organizer's own event policy and the platform Refund Policy at /refund-policy. Because payments go …

Getting Started

What is Amar Events?

Amar Events (amarevents.zone.id) is an event management platform built for organizers in Bangladesh and beyond. It lets individ…

Tickets & Payments

How do I browse events on Amar Events?

Visit /events to see all public events with search and filtering. Each event has its own public page with details, ticket tiers…

Tickets & Payments Step-by-Step

How do I book a ticket on Amar Events?

To book a ticket: open the event page at /events and click Register. Fill in your details and, if the organizer requires it, ve…

Tickets & Payments

Why do I need to verify my email before booking a ticket?

Some organizers require email verification at checkout to reduce fake signups and keep contact data accurate. If enabled, Amar …

Tickets & Payments

Can I use a coupon or promo code when booking a ticket?

Yes, if the organizer has created one. Enter the coupon code at checkout to apply a percentage or fixed-amount discount before …

Tickets & Payments

How do I pay automatically without entering a Transaction ID?

If the organizer has enabled Amarpay (automated gateway checkout), you'll see an instant-checkout option at payment step — you'…

Tickets & Payments

How do I download my event ticket?

Every confirmed ticket includes a unique admit card with a QR code, emailed to you automatically. You can also download it anyt…

Tickets & Payments

What happens when my ticket QR code is scanned at the event?

At the venue, organizers or their staff scan your ticket's QR code with the built-in scanner to instantly verify it and check y…

Tickets & Payments

What's the difference between ticket types like General, VIP, or Early Bird?

Organizers can create multiple ticket tiers for the same event — such as General, VIP, Early Bird, or Student — each with its o…

Tickets & Payments

Can I register for a private event on Amar Events?

Yes, but only if you have the direct link from the organizer — private events don't appear in the public /events directory and …

Tickets & Payments

What custom information might an event registration form ask for?

Organizers can add custom fields to their registration form beyond the basics — text, dropdown, checkbox, date picker, image up…

Tickets & Payments

I registered for an event through someone's referral link. What does that mean?

Some organizers run an ambassador program where individuals share a personal registration link for an event. If you registered …

Platform Admin

What can platform admins do on Amar Events?

Platform admins manage the entire Amar Events platform from /admin — reviewing organization and event requests, managing users,…

Platform Admin

How does an admin approve a new organization request?

Admins review pending organization signups at Admin > Organization Requests, checking submitted documentation for authenticity,…

Platform Admin

How does an admin approve or reject a new event submission?

Pending events needing review appear at Admin > Event Requests. Admins open the event review link to inspect the details and ei…

Payments & Wallet

How do I approve or verify a participant's payment manually?

Go to Organizer > Payments to see pending registrations with their submitted Transaction ID and amount. Cross-check it against …

Account

How do I create an account on Amar Events?

Go to /signup and register with your name, email, and a password, or use the 'Sign in with Google' button for one-click sign-up…

Certificates

How do I get a certificate for an event I attended?

If the organizer has enabled certificates for the event, you'll receive a link (usually by email) to view and download your per…

Getting Started as Organizer

How do I register my organization on Amar Events?

Go to the Request Organization page at /request and fill in your organization details and user credentials, then submit for ver…

Getting Started as Organizer

How long does organization verification take?

Verification is reviewed manually by the Amar Events team through the admin request queue. You'll receive an email once your or…

Event Creation & Setup

Can AI summarize my event description into a short teaser?

Yes, the built-in AI assist tool can condense your full event description into a single crisp teaser sentence (30 words or fewe…

Event Creation & Setup

How do I add a logo and banner to my event page?

In the event editor, upload a custom logo and a full-width banner image. They'll appear on your public event page, on generated…

Payments & Wallet

Can payments be verified automatically instead of manually?

Yes. Amar Events can auto-verify bKash and Nagad payments by connecting a phone as a Payment Device (Organizer > Connect Device…

Payments & Wallet

What is the organizer wallet used for?

The organizer Wallet (Organizer > Wallet) holds platform credit that can be used to pay for things like plan upgrades or SMS pa…

Analytics

Where can I see my event's revenue and ticket sales?

Your event dashboard shows live stats for total revenue, tickets sold, and remaining capacity, plus a daily registration activi…

Participants & Data

How do I manage or search my event's participants?

Organizer > Participants lists everyone registered for your event with their payment status. You can search, filter, review ind…

Communications

How do I design a custom email template for my event?

Use the Email Designer (Organizer > Email Designer) to build and preview a custom confirmation email template, and Email Templa…

Certificates

How do I create and issue certificates for my event?

Go to Organizer > Certificates to design a certificate template and issue it to participants. Each certificate card shows a liv…

Staff & Permissions

Can I see a history of changes made by my team?

Yes, Organizer > Audit Log records actions taken across your organization and events — such as edits, approvals, and permission…

Ambassador Program

How do participants I referred download their ticket?

Participants you refer get the same confirmation flow as any other attendee, including a downloadable ticket. Ambassador-referr…

Platform Admin

Is there a file manager for the platform's admins?

Yes, Admin > File Manager gives admins a browser-based interface to view and manage files on the server.

API & Developers

Does Amar Events have a public REST API?

Yes. The API is documented at /docs and exposes read endpoints including GET /events, GET /events/past, GET /events/{id}, and G…

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