AmarEvents Knowledge Base

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Instant solutions, step-by-step procedures, payment guides, and automated tools across 124 topics.

All Topics & Guides 42 articles available
Tickets & Payments

How do I pay automatically without entering a Transaction ID?

If the organizer has enabled Amarpay (automated gateway checkout), you'll see an instant-checkout option at payment step — you'…

Widget & API

What display styles are available for the embeddable ticket widget?

The widget supports several display types: Modal, Drawer, Fullscreen, Embedded (inline in the page), Floating Button, and Adapt…

Widget & API

Does the ticket widget have a JavaScript API?

Yes, the widget exposes a JavaScript API so you can open, close, or configure it programmatically from your own site's code rat…

API & Developers

How do I embed the ticket-selling widget on my own website?

Copy the embed snippet from Organizer > Widget Manager (or see examples at /widget_example.php) and paste it into your site's H…

Widget & API

Can I sell tickets directly from my own website?

Yes. The Widget Manager (Organizer > Widget) gives you a one-line embed snippet that adds a fully branded, mobile-ready ticket-…

API & Developers

Is there a security check on which domains can embed my widget?

Yes, embeddable widgets are checked against an allow-list of registered domains so only sites you've approved can load and use …

Platform Admin

How do admins configure which AI providers power the platform?

Admin > AI Providers lets admins configure the AI drivers and models used across the platform (for the support chat, event-crea…

Platform Admin

How do admins configure image hosting providers?

Admin > Image Providers configures which image-hosting service (such as ImageKit) is used for galleries, logos, banners, and ot…

API & Developers

How does the Amar Events AI support chat widget work?

The chat widget retrieves the most relevant Help Center articles for a user's question using keyword scoring against a knowledg…

Tickets & Payments Step-by-Step

How do I book a ticket on Amar Events?

To book a ticket: open the event page at /events and click Register. Fill in your details and, if the organizer requires it, ve…

Payments & Wallet

How do I approve or verify a participant's payment manually?

Go to Organizer > Payments to see pending registrations with their submitted Transaction ID and amount. Cross-check it against …

Pricing & Policies

What features are typically gated behind a paid plan?

Depending on your plan, features like custom page templates, priority support, advanced analytics, custom branding, more automa…

Platform Admin

How do admins send platform-wide notifications or emails?

Admin > Notifications and Admin > Email let admins push in-app notifications or send templated emails to users and organizers a…

Communications

How do I set up SMS for my event?

Go to Organizer > SMS to configure your SMS provider/gateway and enable automated SMS on approval. SMS is sent using purchasabl…

Widget & API

How do I get API access to my event data?

Go to Dashboard > API Keys to generate a key for the Amar Events REST API, which lets you pull your event and ticket data progr…

Pricing & Policies

What are the rules for using Amar Events?

The Rules page (/rules) covers what is and isn't allowed on the platform — for example prohibited event content, payment conduc…

Event Creation & Setup

How do I toggle my event between public and private?

In event settings, switch Privacy between Public (listed in the /events directory) and Private (accessible only via direct link…

Payments & Wallet

Which payment methods can I accept for my event?

You can accept bKash, Nagad, Rocket, and Upay, individually toggled on per event, for manual mobile-banking payments straight t…

Payments & Wallet

Can payments be verified automatically instead of manually?

Yes. Amar Events can auto-verify bKash and Nagad payments by connecting a phone as a Payment Device (Organizer > Connect Device…

Payments & Wallet

How does the automated SMS payment verification work?

Once a payment device is connected, incoming bKash and Nagad notification SMS are parsed for the amount, sender number, Transac…

Payments & Wallet

What is Amarpay checkout and how is it different from manual bKash/Nagad payment?

Amarpay (powered by a PipraPay gateway integration) is an automated payment option — the participant is redirected to complete …

Participants & Data

How do I export my event's participant list?

Go to Organizer > Export and download the full participant list as a formatted DOCX file or a printable HTML report — including…

Getting Started

What is Amar Events?

Amar Events (amarevents.zone.id) is an event management platform built for organizers in Bangladesh and beyond. It lets individ…

Getting Started

How can I contact Amar Events support?

The fastest way to reach the Amar Events team is via WhatsApp at https://wa.me/8801978431336. You can also use the live chat wi…

Getting Started

Can Amar Events handle a very large event with thousands of participants?

Yes. Amar Events is built to scale from intimate meetups to gatherings of over a million participants, with full automation, hi…

Getting Started

Where can I read reviews of Amar Events?

Amar Events maintains a public profile on Trustpilot at https://www.trustpilot.com/review/amarevents.zone.id where past organiz…

Getting Started

What is an organization profile page on Amar Events?

Every verified organization gets a public profile page at amarevents.zone.id/organization/your-name showing its logo, a verifie…

Getting Started

Does Amar Events support Bangla language?

Yes. Amar Events supports Bangla across major parts of the platform, including the AI event-creation assistant, the support cha…

Account

I forgot my password. How do I reset it?

On the login page, click 'Forgot password' and enter your email. Amar Events sends a secure reset link that is valid for 5 minu…

Tickets & Payments

What happens when my ticket QR code is scanned at the event?

At the venue, organizers or their staff scan your ticket's QR code with the built-in scanner to instantly verify it and check y…

Tickets & Payments

Are free tickets available on Amar Events?

Yes. Organizers can set a ticket tier's price to 0 to offer it for free — you still register and receive a QR-coded admit card …

Tickets & Payments

I registered for an event through someone's referral link. What does that mean?

Some organizers run an ambassador program where individuals share a personal registration link for an event. If you registered …

Event Creation & Setup

How do I add a logo and banner to my event page?

In the event editor, upload a custom logo and a full-width banner image. They'll appear on your public event page, on generated…

Participants & Data

How do I manage or search my event's participants?

Organizer > Participants lists everyone registered for your event with their payment status. You can search, filter, review ind…

Staff & Permissions

What roles and permissions can I assign to my organization's team?

Organizer > Roles & Permissions lets you define role-based access for your organization — assigning granular permissions at the…

Staff & Permissions

Can I see a history of changes made by my team?

Yes, Organizer > Audit Log records actions taken across your organization and events — such as edits, approvals, and permission…

Event Creation & Setup

Can I complete event registration through Discord?

Some events support completing registration via Discord — if an organizer has enabled this, you'll be guided through a 'Complet…

Platform Admin

What can platform admins do on Amar Events?

Platform admins manage the entire Amar Events platform from /admin — reviewing organization and event requests, managing users,…

Platform Admin

How do admins configure SMS gateways for the platform?

Admin > SMS manages platform-wide SMS gateway settings and the SMS packages organizers can purchase for automated notifications.

Platform Admin

How does the Help Center content get created and edited?

Admin > Editor is the knowledge-base editor for the Help Center — admins with the right permission can create, edit, reorder, a…

Platform Admin

Can ownership of an event or organization be transferred to someone else?

Yes, Admin > Transfers provides a controlled way for platform admins to transfer ownership of an event or organization between …

API & Developers

Does Amar Events have a public REST API?

Yes. The API is documented at /docs and exposes read endpoints including GET /events, GET /events/past, GET /events/{id}, and G…

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