AmarEvents Knowledge Base

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Instant solutions, step-by-step procedures, payment guides, and automated tools across 124 topics.

All Topics & Guides 60 articles available
Event Creation & Setup

How do I customize the design of my event tickets?

The Ticket Designer is a drag-and-drop canvas editor for your admit card layout. On desktop it uses a three-panel layout; on mo…

Event Creation & Setup

How do I create a coupon or promo code for my event?

In your event settings, create a coupon with a percentage or fixed-amount discount, and optionally set a usage limit and expiry…

Account

How do I create an account on Amar Events?

Go to /signup and register with your name, email, and a password, or use the 'Sign in with Google' button for one-click sign-up…

Tickets & Payments

Can I use a coupon or promo code when booking a ticket?

Yes, if the organizer has created one. Enter the coupon code at checkout to apply a percentage or fixed-amount discount before …

Event Creation & Setup

How do I design my own registration form layout?

The Registration Form Builder (Organizer > Register Builder) lets you visually design the Register & Pay page layout for your e…

Getting Started

Can I donate to support Amar Events?

Yes, the Donations page (/donation) lets supporters contribute to Amar Events' development and hosting costs via bKash, Nagad, …

Communications

How do I design a custom email template for my event?

Use the Email Designer (Organizer > Email Designer) to build and preview a custom confirmation email template, and Email Templa…

Staff & Permissions

What roles and permissions can I assign to my organization's team?

Organizer > Roles & Permissions lets you define role-based access for your organization — assigning granular permissions at the…

Getting Started

How can I contact Amar Events support?

The fastest way to reach the Amar Events team is via WhatsApp at https://wa.me/8801978431336. You can also use the live chat wi…

Communications

How do I set up SMS for my event?

Go to Organizer > SMS to configure your SMS provider/gateway and enable automated SMS on approval. SMS is sent using purchasabl…

Pricing & Policies

How do I upgrade my Amar Events plan?

Visit /plans to compare available plans and their feature limits, then choose one and complete payment through the checkout flo…

API & Developers

How does the Amar Events AI support chat widget work?

The chat widget retrieves the most relevant Help Center articles for a user's question using keyword scoring against a knowledg…

Getting Started

Does Amar Events support Bangla language?

Yes. Amar Events supports Bangla across major parts of the platform, including the AI event-creation assistant, the support cha…

Event Creation & Setup

How do I post notices or announcements on my event page?

Use Organizer > Notices to post unlimited announcements with text and optional images directly on your event page — for schedul…

Ambassador Program

Can I update my ambassador profile information?

Yes, go to your Ambassador Profile page to update your personal details associated with your ambassador account for the event.

API & Developers

Does Amar Events support installing as a mobile app (PWA)?

Yes, Amar Events is a Progressive Web App — supported browsers will prompt you to install it to your home screen for an app-lik…

Account

How do I log in to Amar Events?

Go to /login and sign in with your registered email/phone and password, or use Google Sign-In if you created your account that …

Account

Why am I getting an error that my email or phone is already registered?

Amar Events prevents the same email or phone number from being used to create more than one account, to keep participant and or…

Event Creation & Setup

How do I add multiple ticket types to my event?

In the event editor, add as many ticket types as you need — for example General, VIP, Early Bird, or Student — each with its ow…

Payments & Wallet

How do I set up my bKash, Nagad, Rocket, or Upay number for an event?

In your event's payment settings (or Organizer > Wallet), enter the phone number for each mobile wallet you want to accept and …

Certificates

How do I create and issue certificates for my event?

Go to Organizer > Certificates to design a certificate template and issue it to participants. Each certificate card shows a liv…

Event Creation & Setup

Can I complete event registration through Discord?

Some events support completing registration via Discord — if an organizer has enabled this, you'll be guided through a 'Complet…

API & Developers

Does Amar Events support webhooks?

Yes, Amar Events sends webhook notifications for events like ticket payment confirmation and plan payment confirmation, so exte…

Getting Started as Organizer

How do I register my organization on Amar Events?

Go to the Request Organization page at /request and fill in your organization details and user credentials, then submit for ver…

Event Creation & Setup

How do I add a logo and banner to my event page?

In the event editor, upload a custom logo and a full-width banner image. They'll appear on your public event page, on generated…

Event Creation & Setup

How do I add custom registration fields to my event?

Go to Organizer > Fields for your event and add unlimited custom fields — text, dropdown, checkbox, date, image upload, rating,…

Event Creation & Setup

How do I add photos to my event's gallery?

Go to Organizer > Gallery and upload up to 6 photos to showcase on your public event page. You can replace or remove images any…

Event Creation & Setup

How do I add social media links to my event page?

Go to Organizer > Socials and add links from any of 32+ supported platforms — including WhatsApp, Facebook, Instagram, TikTok, …

Event Creation & Setup

Can I customize how my event page looks?

Yes. Choose from built-in templates (Classic, Modern Dark, Minimalist) under Organizer > Templates, or write your own HTML/Twig…

Getting Started

Where can I see what's new on Amar Events?

The Changelog page (/changelog) lists every platform update, new feature, and fix, published by the Amar Events team as changes…

Pricing & Policies

Are there subscription plans for organizers on Amar Events?

Yes. Amar Events offers multiple organizer plans with different feature limits (custom templates, priority support, advanced an…

Tickets & Payments Step-by-Step

How do I book a ticket on Amar Events?

To book a ticket: open the event page at /events and click Register. Fill in your details and, if the organizer requires it, ve…

Event Creation & Setup

How do I create a new event manually?

From your dashboard, go to Organizer > Create Event and fill in the name, date, location, description, category, banner/logo, t…

Event Creation & Setup

Can AI help me create an event?

Yes. The 'Create with AI' tool (Organizer > Create with AI) walks you through a wizard where an AI assistant (branded as Amar) …

Event Creation & Setup

Can AI summarize my event description into a short teaser?

Yes, the built-in AI assist tool can condense your full event description into a single crisp teaser sentence (30 words or fewe…

Event Creation & Setup

How do I toggle my event between public and private?

In event settings, switch Privacy between Public (listed in the /events directory) and Private (accessible only via direct link…

Event Creation & Setup

How do I show my event's venue on a map?

In event settings, add your venue location to display an embedded, clickable map on your event page so attendees know exactly w…

Payments & Wallet

Which payment methods can I accept for my event?

You can accept bKash, Nagad, Rocket, and Upay, individually toggled on per event, for manual mobile-banking payments straight t…

Event Creation & Setup

How do I scan tickets at the event entrance?

Open Organizer > Scanner on any smartphone or tablet — it uses the device's back camera to scan attendee QR codes for instant v…

Pricing & Policies

What features are typically gated behind a paid plan?

Depending on your plan, features like custom page templates, priority support, advanced analytics, custom branding, more automa…

Tickets & Payments

How do I browse events on Amar Events?

Visit /events to see all public events with search and filtering. Each event has its own public page with details, ticket tiers…

Tickets & Payments

Why do I need to verify my email before booking a ticket?

Some organizers require email verification at checkout to reduce fake signups and keep contact data accurate. If enabled, Amar …

Tickets & Payments

I registered for an event through someone's referral link. What does that mean?

Some organizers run an ambassador program where individuals share a personal registration link for an event. If you registered …

Account

How long does Amar Events keep me logged in?

If you check 'remember me' at login, Amar Events keeps you signed in with a secure token for up to 90 days. Sessions use HTTP-o…

Payments & Wallet

How do I connect a payment device for auto-verification?

Go to Organizer > Connect Device and follow the pairing steps to link a phone that will forward its bKash/Nagad SMS notificatio…

Ambassadors

How can I see which ambassador referred the most participants?

Organizer > Ambassadors > Leaderboard ranks ambassadors by their referral performance for the event, so you can see who's drivi…

Ambassadors

Can ambassadors register participants in person at the venue?

Yes, ambassadors have a camera-based Scan & Register tool for signing up attendees on the spot at a physical event, in addition…

Ambassador Program

How do I register participants in person as an ambassador?

Use the Scan & Register tool from your ambassador dashboard — it uses your device's camera to help you sign up attendees on the…

Platform Admin

How does an admin approve a new organization request?

Admins review pending organization signups at Admin > Organization Requests, checking submitted documentation for authenticity,…

Getting Started

What is Amar Events?

Amar Events (amarevents.zone.id) is an event management platform built for organizers in Bangladesh and beyond. It lets individ…

Getting Started

Can Amar Events handle a very large event with thousands of participants?

Yes. Amar Events is built to scale from intimate meetups to gatherings of over a million participants, with full automation, hi…

Pricing & Policies

Does Amar Events offer discounts for educational or academic events?

Yes. Amar Events offers up to 20% off standard platform fees for verifiable educational events, workshops, seminars, and academ…

Pricing & Policies

What is the refund policy for tickets bought on Amar Events?

Refunds are governed by the organizer's own event policy and the platform Refund Policy at /refund-policy. Because payments go …

Account

I forgot my password. How do I reset it?

On the login page, click 'Forgot password' and enter your email. Amar Events sends a secure reset link that is valid for 5 minu…

Tickets & Payments

What custom information might an event registration form ask for?

Organizers can add custom fields to their registration form beyond the basics — text, dropdown, checkbox, date picker, image up…

Account

Can I enable notifications from Amar Events on my phone or browser?

Yes, Amar Events supports web push notifications. When prompted, allow notifications in your browser to get updates about your …

Payments & Wallet

What is Amarpay checkout and how is it different from manual bKash/Nagad payment?

Amarpay (powered by a PipraPay gateway integration) is an automated payment option — the participant is redirected to complete …

Payments & Wallet

What is the organizer wallet used for?

The organizer Wallet (Organizer > Wallet) holds platform credit that can be used to pay for things like plan upgrades or SMS pa…

Analytics

Where can I see my event's revenue and ticket sales?

Your event dashboard shows live stats for total revenue, tickets sold, and remaining capacity, plus a daily registration activi…

Certificates

Can participants preview their certificate before it's finalized?

Yes, the Certificates page generates a live PNG preview thumbnail for each certificate design so you can check the layout befor…

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