AmarEvents Knowledge Base

How can we help you today?

Instant solutions, step-by-step procedures, payment guides, and automated tools across 124 topics.

All Topics & Guides 35 articles available
Payments & Wallet

How do I approve or verify a participant's payment manually?

Go to Organizer > Payments to see pending registrations with their submitted Transaction ID and amount. Cross-check it against …

Payments & Wallet

Can payments be verified automatically instead of manually?

Yes. Amar Events can auto-verify bKash and Nagad payments by connecting a phone as a Payment Device (Organizer > Connect Device…

Payments & Wallet

Which payment methods can I accept for my event?

You can accept bKash, Nagad, Rocket, and Upay, individually toggled on per event, for manual mobile-banking payments straight t…

Payments & Wallet

How do I connect a payment device for auto-verification?

Go to Organizer > Connect Device and follow the pairing steps to link a phone that will forward its bKash/Nagad SMS notificatio…

Payments & Wallet

How does the automated SMS payment verification work?

Once a payment device is connected, incoming bKash and Nagad notification SMS are parsed for the amount, sender number, Transac…

Payments & Wallet

What is Amarpay checkout and how is it different from manual bKash/Nagad payment?

Amarpay (powered by a PipraPay gateway integration) is an automated payment option — the participant is redirected to complete …

Tickets & Payments Step-by-Step

How do I book a ticket on Amar Events?

To book a ticket: open the event page at /events and click Register. Fill in your details and, if the organizer requires it, ve…

Tickets & Payments

How do I pay automatically without entering a Transaction ID?

If the organizer has enabled Amarpay (automated gateway checkout), you'll see an instant-checkout option at payment step — you'…

Payments & Wallet

How do I set up my bKash, Nagad, Rocket, or Upay number for an event?

In your event's payment settings (or Organizer > Wallet), enter the phone number for each mobile wallet you want to accept and …

Tickets & Payments

Why do I need to verify my email before booking a ticket?

Some organizers require email verification at checkout to reduce fake signups and keep contact data accurate. If enabled, Amar …

Tickets & Payments

Can I use a coupon or promo code when booking a ticket?

Yes, if the organizer has created one. Enter the coupon code at checkout to apply a percentage or fixed-amount discount before …

Tickets & Payments

I registered for an event through someone's referral link. What does that mean?

Some organizers run an ambassador program where individuals share a personal registration link for an event. If you registered …

Tickets & Payments

How do I browse events on Amar Events?

Visit /events to see all public events with search and filtering. Each event has its own public page with details, ticket tiers…

Account

How do I view all my tickets on Amar Events?

Log in and go to your Participant Dashboard, where you can see every ticket you've registered for, its payment status, your tot…

Tickets & Payments

How do I download my event ticket?

Every confirmed ticket includes a unique admit card with a QR code, emailed to you automatically. You can also download it anyt…

Tickets & Payments

What happens when my ticket QR code is scanned at the event?

At the venue, organizers or their staff scan your ticket's QR code with the built-in scanner to instantly verify it and check y…

Tickets & Payments

Are free tickets available on Amar Events?

Yes. Organizers can set a ticket tier's price to 0 to offer it for free — you still register and receive a QR-coded admit card …

Tickets & Payments

What's the difference between ticket types like General, VIP, or Early Bird?

Organizers can create multiple ticket tiers for the same event — such as General, VIP, Early Bird, or Student — each with its o…

Tickets & Payments

Can I register for a private event on Amar Events?

Yes, but only if you have the direct link from the organizer — private events don't appear in the public /events directory and …

Tickets & Payments

What custom information might an event registration form ask for?

Organizers can add custom fields to their registration form beyond the basics — text, dropdown, checkbox, date picker, image up…

Payments & Wallet

What is the organizer wallet used for?

The organizer Wallet (Organizer > Wallet) holds platform credit that can be used to pay for things like plan upgrades or SMS pa…

API & Developers

Does Amar Events support webhooks?

Yes, Amar Events sends webhook notifications for events like ticket payment confirmation and plan payment confirmation, so exte…

Getting Started

What is Amar Events?

Amar Events (amarevents.zone.id) is an event management platform built for organizers in Bangladesh and beyond. It lets individ…

Pricing & Policies

What are the rules for using Amar Events?

The Rules page (/rules) covers what is and isn't allowed on the platform — for example prohibited event content, payment conduc…

Pricing & Policies

Where can I read the privacy policy?

The Privacy Policy is available at /privacy-policy and explains what data Amar Events collects (such as registration details an…

Pricing & Policies

What is the refund policy for tickets bought on Amar Events?

Refunds are governed by the organizer's own event policy and the platform Refund Policy at /refund-policy. Because payments go …

Event Creation & Setup

How do I create a new event manually?

From your dashboard, go to Organizer > Create Event and fill in the name, date, location, description, category, banner/logo, t…

Event Creation & Setup

How do I create a coupon or promo code for my event?

In your event settings, create a coupon with a percentage or fixed-amount discount, and optionally set a usage limit and expiry…

Participants & Data

How do I manage or search my event's participants?

Organizer > Participants lists everyone registered for your event with their payment status. You can search, filter, review ind…

Communications

How do I send automated emails or SMS to participants?

When a payment is approved, Amar Events can automatically email and/or SMS the participant using a template you customize with …

Widget & API

Can I sell tickets directly from my own website?

Yes. The Widget Manager (Organizer > Widget) gives you a one-line embed snippet that adds a fully branded, mobile-ready ticket-…

Pricing & Policies

How do I upgrade my Amar Events plan?

Visit /plans to compare available plans and their feature limits, then choose one and complete payment through the checkout flo…

Pricing & Policies

What features are typically gated behind a paid plan?

Depending on your plan, features like custom page templates, priority support, advanced analytics, custom branding, more automa…

Platform Admin

What can platform admins do on Amar Events?

Platform admins manage the entire Amar Events platform from /admin — reviewing organization and event requests, managing users,…

Platform Admin

How do admins track donations made to Amar Events?

Admin > Donations lists all donations received through the platform's Donation page, including amount and payment method.

No matching articles found

We couldn't find any articles matching your search query. Try different keywords, or ask our instant AI assistant!

Chat on WhatsApp
Amar AI Assistant Help Center & Support Copilot
Link copied to clipboard!