AmarEvents Knowledge Base

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Account

How do I view all my tickets on Amar Events?

Log in and go to your Participant Dashboard, where you can see every ticket you've registered for, its payment status, your tot…

Widget & API

Can I sell tickets directly from my own website?

Yes. The Widget Manager (Organizer > Widget) gives you a one-line embed snippet that adds a fully branded, mobile-ready ticket-…

Event Creation & Setup

How do I customize the design of my event tickets?

The Ticket Designer is a drag-and-drop canvas editor for your admit card layout. On desktop it uses a three-panel layout; on mo…

Tickets & Payments

Why do I need to verify my email before booking a ticket?

Some organizers require email verification at checkout to reduce fake signups and keep contact data accurate. If enabled, Amar …

Tickets & Payments

How do I download my event ticket?

Every confirmed ticket includes a unique admit card with a QR code, emailed to you automatically. You can also download it anyt…

Tickets & Payments

What happens when my ticket QR code is scanned at the event?

At the venue, organizers or their staff scan your ticket's QR code with the built-in scanner to instantly verify it and check y…

Tickets & Payments

Are free tickets available on Amar Events?

Yes. Organizers can set a ticket tier's price to 0 to offer it for free — you still register and receive a QR-coded admit card …

Event Creation & Setup

How do I scan tickets at the event entrance?

Open Organizer > Scanner on any smartphone or tablet — it uses the device's back camera to scan attendee QR codes for instant v…

Event Creation & Setup

How do I add a logo and banner to my event page?

In the event editor, upload a custom logo and a full-width banner image. They'll appear on your public event page, on generated…

Analytics

Where can I see my event's revenue and ticket sales?

Your event dashboard shows live stats for total revenue, tickets sold, and remaining capacity, plus a daily registration activi…

Pricing & Policies

What is the refund policy for tickets bought on Amar Events?

Refunds are governed by the organizer's own event policy and the platform Refund Policy at /refund-policy. Because payments go …

Account

I forgot my password. How do I reset it?

On the login page, click 'Forgot password' and enter your email. Amar Events sends a secure reset link that is valid for 5 minu…

Account

Can I enable notifications from Amar Events on my phone or browser?

Yes, Amar Events supports web push notifications. When prompted, allow notifications in your browser to get updates about your …

Account

Why am I getting an error that my email or phone is already registered?

Amar Events prevents the same email or phone number from being used to create more than one account, to keep participant and or…

Getting Started as Organizer

How do I register my organization on Amar Events?

Go to the Request Organization page at /request and fill in your organization details and user credentials, then submit for ver…

Event Creation & Setup

Can AI summarize my event description into a short teaser?

Yes, the built-in AI assist tool can condense your full event description into a single crisp teaser sentence (30 words or fewe…

Event Creation & Setup

How do I add multiple ticket types to my event?

In the event editor, add as many ticket types as you need — for example General, VIP, Early Bird, or Student — each with its ow…

Event Creation & Setup

How do I add custom registration fields to my event?

Go to Organizer > Fields for your event and add unlimited custom fields — text, dropdown, checkbox, date, image upload, rating,…

Event Creation & Setup

How do I create a coupon or promo code for my event?

In your event settings, create a coupon with a percentage or fixed-amount discount, and optionally set a usage limit and expiry…

Event Creation & Setup

How do I toggle my event between public and private?

In event settings, switch Privacy between Public (listed in the /events directory) and Private (accessible only via direct link…

Event Creation & Setup

How do I post notices or announcements on my event page?

Use Organizer > Notices to post unlimited announcements with text and optional images directly on your event page — for schedul…

Event Creation & Setup

How do I add photos to my event's gallery?

Go to Organizer > Gallery and upload up to 6 photos to showcase on your public event page. You can replace or remove images any…

Event Creation & Setup

How do I add social media links to my event page?

Go to Organizer > Socials and add links from any of 32+ supported platforms — including WhatsApp, Facebook, Instagram, TikTok, …

Event Creation & Setup

How do I show my event's venue on a map?

In event settings, add your venue location to display an embedded, clickable map on your event page so attendees know exactly w…

Event Creation & Setup

Can I customize how my event page looks?

Yes. Choose from built-in templates (Classic, Modern Dark, Minimalist) under Organizer > Templates, or write your own HTML/Twig…

Event Creation & Setup

How do I design my own registration form layout?

The Registration Form Builder (Organizer > Register Builder) lets you visually design the Register & Pay page layout for your e…

Payments & Wallet

Which payment methods can I accept for my event?

You can accept bKash, Nagad, Rocket, and Upay, individually toggled on per event, for manual mobile-banking payments straight t…

Payments & Wallet

How do I set up my bKash, Nagad, Rocket, or Upay number for an event?

In your event's payment settings (or Organizer > Wallet), enter the phone number for each mobile wallet you want to accept and …

Participants & Data

How do I export my event's participant list?

Go to Organizer > Export and download the full participant list as a formatted DOCX file or a printable HTML report — including…

Participants & Data

How do I manage or search my event's participants?

Organizer > Participants lists everyone registered for your event with their payment status. You can search, filter, review ind…

Communications

How do I design a custom email template for my event?

Use the Email Designer (Organizer > Email Designer) to build and preview a custom confirmation email template, and Email Templa…

Communications

How do I set up SMS for my event?

Go to Organizer > SMS to configure your SMS provider/gateway and enable automated SMS on approval. SMS is sent using purchasabl…

Certificates

How do I create and issue certificates for my event?

Go to Organizer > Certificates to design a certificate template and issue it to participants. Each certificate card shows a liv…

Ambassadors

How do I invite an ambassador to my event?

Go to Organizer > Ambassadors > Invite and send an invitation to the person you want as an ambassador for that event. They'll g…

Ambassadors

How do I manage ambassadors for my event?

Organizer > Ambassadors > Manage shows all ambassadors for the event, their referral stats, and lets you manage or remove them.

Staff & Permissions

How do I add staff to help manage my event?

Go to Organizer > Event Staff (RBAC) to add people to your event with a specific role — such as staff, moderator, ambassador, o…

Staff & Permissions

What roles and permissions can I assign to my organization's team?

Organizer > Roles & Permissions lets you define role-based access for your organization — assigning granular permissions at the…

Staff & Permissions

Can I see a history of changes made by my team?

Yes, Organizer > Audit Log records actions taken across your organization and events — such as edits, approvals, and permission…

Staff & Permissions

How do I invite someone to join my organization's team?

Go to Organizer > Users to invite people to your organization. They'll receive an invitation link to accept and join with whate…

Widget & API

How do I get API access to my event data?

Go to Dashboard > API Keys to generate a key for the Amar Events REST API, which lets you pull your event and ticket data progr…

Pricing & Policies

How do I upgrade my Amar Events plan?

Visit /plans to compare available plans and their feature limits, then choose one and complete payment through the checkout flo…

Ambassador Program

What can I see on my Ambassador Dashboard?

Your Ambassador Dashboard shows your referral stats, your current leaderboard rank, and quick access to your personal registrat…

Ambassador Program

Where do I find my personal referral link as an ambassador?

Your unique registration portal link is available on your Ambassador Dashboard — share it so that anyone who registers through …

Ambassador Program

How is my ranking calculated on the ambassador leaderboard?

The leaderboard ranks ambassadors for an event based on referral performance — generally how many participants you've successfu…

Ambassador Program

Can I update my ambassador profile information?

Yes, go to your Ambassador Profile page to update your personal details associated with your ambassador account for the event.

API & Developers

How do I embed the ticket-selling widget on my own website?

Copy the embed snippet from Organizer > Widget Manager (or see examples at /widget_example.php) and paste it into your site's H…

API & Developers

Is there a security check on which domains can embed my widget?

Yes, embeddable widgets are checked against an allow-list of registered domains so only sites you've approved can load and use …

Tickets & Payments

How do I browse events on Amar Events?

Visit /events to see all public events with search and filtering. Each event has its own public page with details, ticket tiers…

Tickets & Payments Step-by-Step

How do I book a ticket on Amar Events?

To book a ticket: open the event page at /events and click Register. Fill in your details and, if the organizer requires it, ve…

Tickets & Payments

Can I use a coupon or promo code when booking a ticket?

Yes, if the organizer has created one. Enter the coupon code at checkout to apply a percentage or fixed-amount discount before …

Tickets & Payments

How do I pay automatically without entering a Transaction ID?

If the organizer has enabled Amarpay (automated gateway checkout), you'll see an instant-checkout option at payment step — you'…

Tickets & Payments

What's the difference between ticket types like General, VIP, or Early Bird?

Organizers can create multiple ticket tiers for the same event — such as General, VIP, Early Bird, or Student — each with its o…

Tickets & Payments

Can I register for a private event on Amar Events?

Yes, but only if you have the direct link from the organizer — private events don't appear in the public /events directory and …

Tickets & Payments

What custom information might an event registration form ask for?

Organizers can add custom fields to their registration form beyond the basics — text, dropdown, checkbox, date picker, image up…

Tickets & Payments

I registered for an event through someone's referral link. What does that mean?

Some organizers run an ambassador program where individuals share a personal registration link for an event. If you registered …

API & Developers

Does Amar Events have a public REST API?

Yes. The API is documented at /docs and exposes read endpoints including GET /events, GET /events/past, GET /events/{id}, and G…

Getting Started

What is Amar Events?

Amar Events (amarevents.zone.id) is an event management platform built for organizers in Bangladesh and beyond. It lets individ…

Account

How do I create an account on Amar Events?

Go to /signup and register with your name, email, and a password, or use the 'Sign in with Google' button for one-click sign-up…

Ambassador Program

How do participants I referred download their ticket?

Participants you refer get the same confirmation flow as any other attendee, including a downloadable ticket. Ambassador-referr…

API & Developers

How do I authenticate to the Amar Events API?

Public endpoints like /events don't require a key. Organizer-scoped endpoints such as /my/events and /my/stats require an organ…

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