AmarEvents Knowledge Base

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Account

How do I log in to Amar Events?

Go to /login and sign in with your registered email/phone and password, or use Google Sign-In if you created your account that …

Platform Admin

What can platform admins do on Amar Events?

Platform admins manage the entire Amar Events platform from /admin β€” reviewing organization and event requests, managing users,…

Platform Admin

How do admins manage other platform admins?

Admin > Admins lets a super-admin invite new platform admins and manage their permissions and access levels.

Platform Admin

How do admins create or edit subscription plans?

Admin > Plans is where subscription tiers are created and edited β€” setting price, price type (flat rate or scaled), and which f…

Platform Admin

How do admins configure which AI providers power the platform?

Admin > AI Providers lets admins configure the AI drivers and models used across the platform (for the support chat, event-crea…

Platform Admin

How do admins configure image hosting providers?

Admin > Image Providers configures which image-hosting service (such as ImageKit) is used for galleries, logos, banners, and ot…

Platform Admin

How do admins configure SMS gateways for the platform?

Admin > SMS manages platform-wide SMS gateway settings and the SMS packages organizers can purchase for automated notifications.

Platform Admin

How do admins track donations made to Amar Events?

Admin > Donations lists all donations received through the platform's Donation page, including amount and payment method.

Platform Admin

How do admins manage the internal team?

Admin > Team manages the internal Amar Events team roster shown on the platform's About/Team pages.

Platform Admin

How does Amar Events handle planned maintenance?

Admin > Maintenance lets admins schedule and activate maintenance windows; while active, visitors see a maintenance notice inst…

Platform Admin

How are role-based permissions installed or debugged on the platform?

Admin > RBAC Install sets up the initial roles/permissions schema, and Admin > RBAC Debug helps admins inspect and troubleshoot…

Ambassador Program

Where do I find my personal referral link as an ambassador?

Your unique registration portal link is available on your Ambassador Dashboard β€” share it so that anyone who registers through …

Platform Admin

How does an admin approve a new organization request?

Admins review pending organization signups at Admin > Organization Requests, checking submitted documentation for authenticity,…

Staff & Permissions

How do I invite someone to join my organization's team?

Go to Organizer > Users to invite people to your organization. They'll receive an invitation link to accept and join with whate…

Platform Admin

How does an admin approve or reject a new event submission?

Pending events needing review appear at Admin > Event Requests. Admins open the event review link to inspect the details and ei…

Platform Admin

How do admins manage platform users?

Admin > Users lists all platform users for search and management. Admin > Bans lets admins suspend or ban accounts that violate…

Platform Admin

How do admins send platform-wide notifications or emails?

Admin > Notifications and Admin > Email let admins push in-app notifications or send templated emails to users and organizers a…

Platform Admin

How do admins publish the public changelog?

Admin > Changelog (Changelog Manager) is where admins write and publish entries that appear on the public /changelog page for u…

Platform Admin

Is there a file manager for the platform's admins?

Yes, Admin > File Manager gives admins a browser-based interface to view and manage files on the server.

Platform Admin

Can admins run raw database queries?

Yes, Admin > SQL Runner gives trusted admins a console to run raw SQL queries directly against the platform database β€” a powerf…

Pricing & Policies

What are the rules for using Amar Events?

The Rules page (/rules) covers what is and isn't allowed on the platform β€” for example prohibited event content, payment conduc…

Event Creation & Setup

How do I add social media links to my event page?

Go to Organizer > Socials and add links from any of 32+ supported platforms β€” including WhatsApp, Facebook, Instagram, TikTok, …

Event Creation & Setup

How do I customize the design of my event tickets?

The Ticket Designer is a drag-and-drop canvas editor for your admit card layout. On desktop it uses a three-panel layout; on mo…

Ambassadors

How do I invite an ambassador to my event?

Go to Organizer > Ambassadors > Invite and send an invitation to the person you want as an ambassador for that event. They'll g…

Ambassador Program

How do I accept an ambassador invitation?

Open the invitation link sent by the organizer and follow the prompts to accept. Once accepted, you get access to your own Amba…

API & Developers

Is there a security check on which domains can embed my widget?

Yes, embeddable widgets are checked against an allow-list of registered domains so only sites you've approved can load and use …

Tickets & Payments

I registered for an event through someone's referral link. What does that mean?

Some organizers run an ambassador program where individuals share a personal registration link for an event. If you registered …

Account

How long does Amar Events keep me logged in?

If you check 'remember me' at login, Amar Events keeps you signed in with a secure token for up to 90 days. Sessions use HTTP-o…

Ambassadors

Can ambassadors register participants in person at the venue?

Yes, ambassadors have a camera-based Scan & Register tool for signing up attendees on the spot at a physical event, in addition…

Staff & Permissions

What roles and permissions can I assign to my organization's team?

Organizer > Roles & Permissions lets you define role-based access for your organization β€” assigning granular permissions at the…

Pricing & Policies

What features are typically gated behind a paid plan?

Depending on your plan, features like custom page templates, priority support, advanced analytics, custom branding, more automa…

Pricing & Policies

Are there subscription plans for organizers on Amar Events?

Yes. Amar Events offers multiple organizer plans with different feature limits (custom templates, priority support, advanced an…

Tickets & Payments

How do I pay automatically without entering a Transaction ID?

If the organizer has enabled Amarpay (automated gateway checkout), you'll see an instant-checkout option at payment step β€” you'…

Account

Why am I getting an error that my email or phone is already registered?

Amar Events prevents the same email or phone number from being used to create more than one account, to keep participant and or…

Communications

How do I design a custom email template for my event?

Use the Email Designer (Organizer > Email Designer) to build and preview a custom confirmation email template, and Email Templa…

Ambassador Program

How is my ranking calculated on the ambassador leaderboard?

The leaderboard ranks ambassadors for an event based on referral performance β€” generally how many participants you've successfu…

API & Developers

Does Amar Events support installing as a mobile app (PWA)?

Yes, Amar Events is a Progressive Web App β€” supported browsers will prompt you to install it to your home screen for an app-lik…

Account

How do I create an account on Amar Events?

Go to /signup and register with your name, email, and a password, or use the 'Sign in with Google' button for one-click sign-up…

Tickets & Payments

Why do I need to verify my email before booking a ticket?

Some organizers require email verification at checkout to reduce fake signups and keep contact data accurate. If enabled, Amar …

Certificates

Can participants preview their certificate before it's finalized?

Yes, the Certificates page generates a live PNG preview thumbnail for each certificate design so you can check the layout befor…

Ambassador Program

How do I register participants in person as an ambassador?

Use the Scan & Register tool from your ambassador dashboard β€” it uses your device's camera to help you sign up attendees on the…

Getting Started

What is Amar Events?

Amar Events (amarevents.zone.id) is an event management platform built for organizers in Bangladesh and beyond. It lets individ…

Getting Started

Can Amar Events handle a very large event with thousands of participants?

Yes. Amar Events is built to scale from intimate meetups to gatherings of over a million participants, with full automation, hi…

Getting Started

Where can I read reviews of Amar Events?

Amar Events maintains a public profile on Trustpilot at https://www.trustpilot.com/review/amarevents.zone.id where past organiz…

Pricing & Policies

Where can I read the privacy policy?

The Privacy Policy is available at /privacy-policy and explains what data Amar Events collects (such as registration details an…

Tickets & Payments

What custom information might an event registration form ask for?

Organizers can add custom fields to their registration form beyond the basics β€” text, dropdown, checkbox, date picker, image up…

Getting Started as Organizer

How do I register my organization on Amar Events?

Go to the Request Organization page at /request and fill in your organization details and user credentials, then submit for ver…

Getting Started as Organizer

How long does organization verification take?

Verification is reviewed manually by the Amar Events team through the admin request queue. You'll receive an email once your or…

Event Creation & Setup

Can AI summarize my event description into a short teaser?

Yes, the built-in AI assist tool can condense your full event description into a single crisp teaser sentence (30 words or fewe…

Event Creation & Setup

How do I design my own registration form layout?

The Registration Form Builder (Organizer > Register Builder) lets you visually design the Register & Pay page layout for your e…

Payments & Wallet

Can payments be verified automatically instead of manually?

Yes. Amar Events can auto-verify bKash and Nagad payments by connecting a phone as a Payment Device (Organizer > Connect Device…

Ambassadors

Can I see all participants brought in by ambassadors?

Yes, Organizer > Ambassadors > Participants shows everyone registered through an ambassador referral link, along with which amb…

Platform Admin

How does the Help Center content get created and edited?

Admin > Editor is the knowledge-base editor for the Help Center β€” admins with the right permission can create, edit, reorder, a…

Platform Admin

How does Amar Events monitor server health?

Admin > System Monitor is a standalone tool showing live RAM, CPU, and disk usage graphs, using cgroup-based resource detection…

Platform Admin

How does Amar Events compare itself to competitor platforms?

Admin > Competitors maintains an internal comparison of Amar Events against competing platforms, used to inform the public feat…

Platform Admin

Can ownership of an event or organization be transferred to someone else?

Yes, Admin > Transfers provides a controlled way for platform admins to transfer ownership of an event or organization between …

API & Developers

How do I embed the ticket-selling widget on my own website?

Copy the embed snippet from Organizer > Widget Manager (or see examples at /widget_example.php) and paste it into your site's H…

Getting Started

How can I contact Amar Events support?

The fastest way to reach the Amar Events team is via WhatsApp at https://wa.me/8801978431336. You can also use the live chat wi…

Tickets & Payments

How do I browse events on Amar Events?

Visit /events to see all public events with search and filtering. Each event has its own public page with details, ticket tiers…

Tickets & Payments

Can I use a coupon or promo code when booking a ticket?

Yes, if the organizer has created one. Enter the coupon code at checkout to apply a percentage or fixed-amount discount before …

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