AmarEvents Knowledge Base

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Tickets & Payments

How do I browse events on Amar Events?

Visit /events to see all public events with search and filtering. Each event has its own public page with details, ticket tiers…

Getting Started

What is Amar Events?

Amar Events (amarevents.zone.id) is an event management platform built for organizers in Bangladesh and beyond. It lets individ…

Getting Started

How can I contact Amar Events support?

The fastest way to reach the Amar Events team is via WhatsApp at https://wa.me/8801978431336. You can also use the live chat wi…

Getting Started

Can Amar Events handle a very large event with thousands of participants?

Yes. Amar Events is built to scale from intimate meetups to gatherings of over a million participants, with full automation, hi…

Pricing & Policies

Does Amar Events offer discounts for educational or academic events?

Yes. Amar Events offers up to 20% off standard platform fees for verifiable educational events, workshops, seminars, and academ…

Getting Started

Where can I read reviews of Amar Events?

Amar Events maintains a public profile on Trustpilot at https://www.trustpilot.com/review/amarevents.zone.id where past organiz…

Getting Started

Where can I see what's new on Amar Events?

The Changelog page (/changelog) lists every platform update, new feature, and fix, published by the Amar Events team as changes…

Pricing & Policies

What is the refund policy for tickets bought on Amar Events?

Refunds are governed by the organizer's own event policy and the platform Refund Policy at /refund-policy. Because payments go …

Getting Started

Can I donate to support Amar Events?

Yes, the Donations page (/donation) lets supporters contribute to Amar Events' development and hosting costs via bKash, Nagad, …

Getting Started

What is an organization profile page on Amar Events?

Every verified organization gets a public profile page at amarevents.zone.id/organization/your-name showing its logo, a verifie…

Getting Started

Does Amar Events support Bangla language?

Yes. Amar Events supports Bangla across major parts of the platform, including the AI event-creation assistant, the support cha…

Pricing & Policies

Are there subscription plans for organizers on Amar Events?

Yes. Amar Events offers multiple organizer plans with different feature limits (custom templates, priority support, advanced an…

Tickets & Payments Step-by-Step

How do I book a ticket on Amar Events?

To book a ticket: open the event page at /events and click Register. Fill in your details and, if the organizer requires it, ve…

Account

Can I enable notifications from Amar Events on my phone or browser?

Yes, Amar Events supports web push notifications. When prompted, allow notifications in your browser to get updates about your …

Account

How long does Amar Events keep me logged in?

If you check 'remember me' at login, Amar Events keeps you signed in with a secure token for up to 90 days. Sessions use HTTP-o…

Getting Started as Organizer

How do I register my organization on Amar Events?

Go to the Request Organization page at /request and fill in your organization details and user credentials, then submit for ver…

Platform Admin

What can platform admins do on Amar Events?

Platform admins manage the entire Amar Events platform from /admin — reviewing organization and event requests, managing users,…

Platform Admin

How does Amar Events compare itself to competitor platforms?

Admin > Competitors maintains an internal comparison of Amar Events against competing platforms, used to inform the public feat…

API & Developers

Does Amar Events support webhooks?

Yes, Amar Events sends webhook notifications for events like ticket payment confirmation and plan payment confirmation, so exte…

API & Developers

Does Amar Events support installing as a mobile app (PWA)?

Yes, Amar Events is a Progressive Web App — supported browsers will prompt you to install it to your home screen for an app-lik…

Tickets & Payments

Can I register for a private event on Amar Events?

Yes, but only if you have the direct link from the organizer — private events don't appear in the public /events directory and …

API & Developers

Does Amar Events have a public REST API?

Yes. The API is documented at /docs and exposes read endpoints including GET /events, GET /events/past, GET /events/{id}, and G…

API & Developers

How do I authenticate to the Amar Events API?

Public endpoints like /events don't require a key. Organizer-scoped endpoints such as /my/events and /my/stats require an organ…

API & Developers

How is the sitemap generated for Amar Events?

sitemap_gen.php builds the sitemap dynamically, including all public, search-indexable events and every published Help Center a…

Pricing & Policies

What are the rules for using Amar Events?

The Rules page (/rules) covers what is and isn't allowed on the platform — for example prohibited event content, payment conduc…

Account

How do I create an account on Amar Events?

Go to /signup and register with your name, email, and a password, or use the 'Sign in with Google' button for one-click sign-up…

Account

How do I log in to Amar Events?

Go to /login and sign in with your registered email/phone and password, or use Google Sign-In if you created your account that …

Account

How do I view all my tickets on Amar Events?

Log in and go to your Participant Dashboard, where you can see every ticket you've registered for, its payment status, your tot…

Tickets & Payments

Are free tickets available on Amar Events?

Yes. Organizers can set a ticket tier's price to 0 to offer it for free — you still register and receive a QR-coded admit card …

Ambassadors

What is the Amar Events ambassador program?

The ambassador program lets an organizer invite people to help promote and register participants for a specific event. Each amb…

Pricing & Policies

How do I upgrade my Amar Events plan?

Visit /plans to compare available plans and their feature limits, then choose one and complete payment through the checkout flo…

Platform Admin

How do admins track donations made to Amar Events?

Admin > Donations lists all donations received through the platform's Donation page, including amount and payment method.

Platform Admin

How does Amar Events monitor server health?

Admin > System Monitor is a standalone tool showing live RAM, CPU, and disk usage graphs, using cgroup-based resource detection…

Platform Admin

How does Amar Events handle planned maintenance?

Admin > Maintenance lets admins schedule and activate maintenance windows; while active, visitors see a maintenance notice inst…

API & Developers

Are there rate limits on the Amar Events API?

Yes, the API enforces per-key and per-IP rate limits, and can temporarily block an IP that exceeds abusive request patterns. If…

API & Developers

How does the Amar Events AI support chat widget work?

The chat widget retrieves the most relevant Help Center articles for a user's question using keyword scoring against a knowledg…

Payments & Wallet

What is Amarpay checkout and how is it different from manual bKash/Nagad payment?

Amarpay (powered by a PipraPay gateway integration) is an automated payment option — the participant is redirected to complete …

Tickets & Payments

How do I pay automatically without entering a Transaction ID?

If the organizer has enabled Amarpay (automated gateway checkout), you'll see an instant-checkout option at payment step — you'…

Pricing & Policies

Where can I read the privacy policy?

The Privacy Policy is available at /privacy-policy and explains what data Amar Events collects (such as registration details an…

Pricing & Policies

Where can I read the terms and conditions?

The Terms and Conditions page (/terms-and-conditions) sets out the legal agreement between Amar Events and anyone using the pla…

Account

I forgot my password. How do I reset it?

On the login page, click 'Forgot password' and enter your email. Amar Events sends a secure reset link that is valid for 5 minu…

Tickets & Payments

Why do I need to verify my email before booking a ticket?

Some organizers require email verification at checkout to reduce fake signups and keep contact data accurate. If enabled, Amar …

Account

Why am I getting an error that my email or phone is already registered?

Amar Events prevents the same email or phone number from being used to create more than one account, to keep participant and or…

Getting Started as Organizer

How long does organization verification take?

Verification is reviewed manually by the Amar Events team through the admin request queue. You'll receive an email once your or…

Payments & Wallet

Can payments be verified automatically instead of manually?

Yes. Amar Events can auto-verify bKash and Nagad payments by connecting a phone as a Payment Device (Organizer > Connect Device…

Payments & Wallet

How do I connect a payment device for auto-verification?

Go to Organizer > Connect Device and follow the pairing steps to link a phone that will forward its bKash/Nagad SMS notificatio…

Payments & Wallet

What is the organizer wallet used for?

The organizer Wallet (Organizer > Wallet) holds platform credit that can be used to pay for things like plan upgrades or SMS pa…

Communications

How do I send automated emails or SMS to participants?

When a payment is approved, Amar Events can automatically email and/or SMS the participant using a template you customize with …

Widget & API

How do I get API access to my event data?

Go to Dashboard > API Keys to generate a key for the Amar Events REST API, which lets you pull your event and ticket data progr…

Ambassador Program

Can I be an ambassador for more than one event at a time?

Yes, if you've been invited as an ambassador for more than one event, you can switch between them from your ambassador dashboar…

Platform Admin

How do admins manage the internal team?

Admin > Team manages the internal Amar Events team roster shown on the platform's About/Team pages.

Event Creation & Setup

Can AI help me create an event?

Yes. The 'Create with AI' tool (Organizer > Create with AI) walks you through a wizard where an AI assistant (branded as Amar) …

Event Creation & Setup

How do I toggle my event between public and private?

In event settings, switch Privacy between Public (listed in the /events directory) and Private (accessible only via direct link…

Event Creation & Setup

How do I design my own registration form layout?

The Registration Form Builder (Organizer > Register Builder) lets you visually design the Register & Pay page layout for your e…

Payments & Wallet

Which payment methods can I accept for my event?

You can accept bKash, Nagad, Rocket, and Upay, individually toggled on per event, for manual mobile-banking payments straight t…

Communications

How do I design a custom email template for my event?

Use the Email Designer (Organizer > Email Designer) to build and preview a custom confirmation email template, and Email Templa…

Staff & Permissions

What roles and permissions can I assign to my organization's team?

Organizer > Roles & Permissions lets you define role-based access for your organization — assigning granular permissions at the…

Staff & Permissions

Can I see a history of changes made by my team?

Yes, Organizer > Audit Log records actions taken across your organization and events — such as edits, approvals, and permission…

Event Creation & Setup

Can I complete event registration through Discord?

Some events support completing registration via Discord — if an organizer has enabled this, you'll be guided through a 'Complet…

Platform Admin

How does an admin approve or reject a new event submission?

Pending events needing review appear at Admin > Event Requests. Admins open the event review link to inspect the details and ei…

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