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Knowledge Base
Popular Articles
What is Amar Events?
Getting Started
Amar Events (amarevents.zone.id) is an event management platform built for organizers in Bangladesh and beyond. It lets individuals and organizations create events, sell tickets, collect registrations, accept bKash/Nagad/Rocket/Upay payments, issue smart tickets with QR codes, and run everything from a single dashboard — from small meetups to gatherings of over a million participants.
what is
about
platform
amar events
introduction
overview
How can I contact Amar Events support?
Getting Started
The fastest way to reach the Amar Events team is via WhatsApp at https://wa.me/8801978431336. You can also use the live chat widget on any page of the site, or visit the Help Center at /help for step-by-step guides.
contact
support
help
whatsapp
reach out
talk to owner
Can Amar Events handle a very large event with thousands of participants?
Getting Started
Yes. Amar Events is built to scale from intimate meetups to gatherings of over a million participants, with full automation, high availability, and dedicated support for large deployments. If you're planning a large-scale event, mention your expected participant count in the chat widget or contact the team on WhatsApp for a custom setup.
large event
big event
scale
enterprise
1000 participants
massive gathering
Does Amar Events offer discounts for educational or academic events?
Pricing & Policies
Yes. Amar Events offers up to 20% off standard platform fees for verifiable educational events, workshops, seminars, and academic gatherings. Contact support with proof of the academic affiliation to apply.
educational discount
student discount
academic
university event
school event
discount
Where can I read reviews of Amar Events?
Getting Started
Amar Events maintains a public profile on Trustpilot at https://www.trustpilot.com/review/amarevents.zone.id where past organizers and participants leave reviews.
reviews
trustpilot
feedback
rating
testimonials
Where can I see what's new on Amar Events?
Getting Started
The Changelog page (/changelog) lists every platform update, new feature, and fix, published by the Amar Events team as changes ship.
changelog
updates
new features
release notes
whats new
What are the rules for using Amar Events?
Pricing & Policies
The Rules page (/rules) covers what is and isn't allowed on the platform — for example prohibited event content, payment conduct, and account behavior. Organizers and participants are expected to follow these rules to keep the platform trustworthy.
rules
guidelines
community rules
acceptable use
policy
Where can I read the privacy policy?
Pricing & Policies
The Privacy Policy is available at /privacy-policy and explains what data Amar Events collects (such as registration details and payment references), how it's used, and how it's protected.
privacy policy
data
gdpr
personal information
Where can I read the terms and conditions?
Pricing & Policies
The Terms and Conditions page (/terms-and-conditions) sets out the legal agreement between Amar Events and anyone using the platform, whether as an organizer or a participant.
terms
terms and conditions
legal
tos
What is the refund policy for tickets bought on Amar Events?
Pricing & Policies
Refunds are governed by the organizer's own event policy and the platform Refund Policy at /refund-policy. Because payments go through manual mobile banking or automated gateways, refund requests should first be raised with the event organizer; Amar Events support can help escalate a dispute if needed.
refund
refund policy
cancellation
money back
Can I donate to support Amar Events?
Getting Started
Yes, the Donations page (/donation) lets supporters contribute to Amar Events' development and hosting costs via bKash, Nagad, Rocket, or Upay. Donations are tracked and acknowledged on the platform.
donate
donation
support the platform
contribute
What is an organization profile page on Amar Events?
Getting Started
Every verified organization gets a public profile page at amarevents.zone.id/organization/your-name showing its logo, a verified badge, bio, and every event it has hosted — a single link participants can use to see an organizer's full track record.
organization profile
org page
verified badge
public profile
Does Amar Events support Bangla language?
Getting Started
Yes. Amar Events supports Bangla across major parts of the platform, including the AI event-creation assistant, the support chat widget, and organizer-facing tools, alongside English.
bangla
bengali
language
localization
Are there subscription plans for organizers on Amar Events?
Pricing & Policies
Yes. Amar Events offers multiple organizer plans with different feature limits (custom templates, priority support, advanced analytics, and more). Current plans and pricing are listed at /plans, and you can upgrade anytime from your dashboard.
plans
pricing
subscription
upgrade
billing
How do I create an account on Amar Events?
Account
Go to /signup and register with your name, email, and a password, or use the 'Sign in with Google' button for one-click sign-up with no password required. A verification step may follow before you can book tickets.
signup
register account
create account
sign up
How do I log in to Amar Events?
Account
Go to /login and sign in with your registered email/phone and password, or use Google Sign-In if you created your account that way.
login
log in
sign in
google sign in
I forgot my password. How do I reset it?
Account
On the login page, click 'Forgot password' and enter your email. Amar Events sends a secure reset link that is valid for 5 minutes. Passwords are stored using bcrypt hashing, so support cannot see or recover your old password directly — you'll need to set a new one.
forgot password
reset password
password recovery
cant login
How do I browse events on Amar Events?
Tickets & Payments
Visit /events to see all public events with search and filtering. Each event has its own public page with details, ticket tiers, gallery, and location. Private events aren't listed here and are only reachable via a direct link shared by the organizer.
browse events
find events
events directory
upcoming events
events list
How do I book a ticket on Amar Events?
Tickets & Payments
To book a ticket: open the event page at /events and click Register. Fill in your details and, if the organizer requires it, verify your email with the 6-digit code sent to you. Then choose a payment method — bKash, Nagad, Rocket, or Upay for manual mobile banking, or Amarpay for automated instant checkout with no manual transaction ID. For manual payments, send the exact ticket price to the number shown, paste your Transaction ID, and submit. You'll get a confirmation email once the organizer approves it — or instantly if the organizer has automated SMS payment verification enabled.
book ticket
register event
buy ticket
payment
bkash
nagad
Why do I need to verify my email before booking a ticket?
Tickets & Payments
Some organizers require email verification at checkout to reduce fake signups and keep contact data accurate. If enabled, Amar Events emails you a 6-digit code that you enter on the booking page before you can proceed to payment.
email verification
verification code
6 digit code
verify email
Can I use a coupon or promo code when booking a ticket?
Tickets & Payments
Yes, if the organizer has created one. Enter the coupon code at checkout to apply a percentage or fixed-amount discount before payment. Coupons work with any of the supported payment methods.
coupon
promo code
discount code
apply coupon
How do I pay automatically without entering a Transaction ID?
Tickets & Payments
If the organizer has enabled Amarpay (automated gateway checkout), you'll see an instant-checkout option at payment step — you're redirected to complete the payment and your ticket is confirmed automatically, with no manual Transaction ID entry needed.
amarpay
automated checkout
instant payment
no transaction id
auto payment
How do I view all my tickets on Amar Events?
Account
Log in and go to your Participant Dashboard, where you can see every ticket you've registered for, its payment status, your total tickets, and total amount spent — all in one place.
my tickets
participant dashboard
dashboard
view tickets
payment status
How do I download my event ticket?
Tickets & Payments
Every confirmed ticket includes a unique admit card with a QR code, emailed to you automatically. You can also download it anytime from your dashboard or the ticket link as a PDF or PNG image.
download ticket
admit card
pdf ticket
png ticket
qr code ticket
What happens when my ticket QR code is scanned at the event?
Tickets & Payments
At the venue, organizers or their staff scan your ticket's QR code with the built-in scanner to instantly verify it and check you in — there's no separate check-in step needed on your side.
qr code scan
entry verification
check in
venue entry
Are free tickets available on Amar Events?
Tickets & Payments
Yes. Organizers can set a ticket tier's price to 0 to offer it for free — you still register and receive a QR-coded admit card the same way as a paid ticket.
free ticket
free event
no cost ticket
What's the difference between ticket types like General, VIP, or Early Bird?
Tickets & Payments
Organizers can create multiple ticket tiers for the same event — such as General, VIP, Early Bird, or Student — each with its own price, capacity, and description. Pick the tier that fits you on the event's registration page.
ticket tiers
ticket types
vip ticket
early bird
general admission
Can I register for a private event on Amar Events?
Tickets & Payments
Yes, but only if you have the direct link from the organizer — private events don't appear in the public /events directory and are meant for invite-only or internal gatherings.
private event
invite only event
direct link event
How do I get a certificate for an event I attended?
Certificates
If the organizer has enabled certificates for the event, you'll receive a link (usually by email) to view and download your personalized certificate as a PNG or PDF once it's issued.
certificate
participation certificate
download certificate
certificate of completion
What custom information might an event registration form ask for?
Tickets & Payments
Organizers can add custom fields to their registration form beyond the basics — text, dropdown, checkbox, date picker, image upload, star rating, color picker, or radio buttons — and mark any of them as required.
custom fields
registration form fields
extra questions
Can I enable notifications from Amar Events on my phone or browser?
Account
Yes, Amar Events supports web push notifications. When prompted, allow notifications in your browser to get updates about your registrations and events directly, even when the site isn't open.
push notifications
browser notifications
enable notifications
I registered for an event through someone's referral link. What does that mean?
Tickets & Payments
Some organizers run an ambassador program where individuals share a personal registration link for an event. If you registered through one, your signup is simply tracked as referred by that ambassador — your ticket, payment, and check-in process are exactly the same as registering directly.
ambassador link
referral registration
referred by ambassador
Why am I getting an error that my email or phone is already registered?
Account
Amar Events prevents the same email or phone number from being used to create more than one account, to keep participant and organizer records accurate. If you believe this is a mistake, use 'Forgot password' to recover your existing account or contact support.
duplicate email
duplicate phone
already registered error
email in use
How long does Amar Events keep me logged in?
Account
If you check 'remember me' at login, Amar Events keeps you signed in with a secure token for up to 90 days. Sessions use HTTP-only, SameSite cookies for security.
remember me
stay logged in
session length
How do I register my organization on Amar Events?
Getting Started as Organizer
Go to the Request Organization page at /request and fill in your organization details and user credentials, then submit for verification. The Amar Events team reviews your documentation to confirm authenticity, and once approved your organization profile is activated so you can start creating events.
register organization
organization signup
request organization
create organization
new organization
org verification
How long does organization verification take?
Getting Started as Organizer
Verification is reviewed manually by the Amar Events team through the admin request queue. You'll receive an email once your organization request is approved or if more information is needed — there's no fixed turnaround time since it depends on documentation review.
organization verification time
pending approval
org approval status
How do I create a new event manually?
Event Creation & Setup
From your dashboard, go to Organizer > Create Event and fill in the name, date, location, description, category, banner/logo, ticket types, and payment wallets. Save as a draft or click Publish to make it live.
create event
new event
event creation
publish event
Can AI help me create an event?
Event Creation & Setup
Yes. The 'Create with AI' tool (Organizer > Create with AI) walks you through a wizard where an AI assistant (branded as Amar) writes a compelling event description with formatting, and can help fill in event details, in either English or Bangla.
create event with ai
ai event creation
ai assistant
generate event description
Can AI summarize my event description into a short teaser?
Event Creation & Setup
Yes, the built-in AI assist tool can condense your full event description into a single crisp teaser sentence (30 words or fewer) for use in previews or marketing, in English or Bangla.
ai summarize
tldr
short teaser
event summary ai
How do I add a logo and banner to my event page?
Event Creation & Setup
In the event editor, upload a custom logo and a full-width banner image. They'll appear on your public event page, on generated tickets, and in confirmation emails for a consistent, branded look.
event logo
event banner
custom branding
How do I add multiple ticket types to my event?
Event Creation & Setup
In the event editor, add as many ticket types as you need — for example General, VIP, Early Bird, or Student — each with its own name, price, capacity, and description. Set a price of 0 to offer a tier for free.
multiple ticket types
ticket tiers setup
add ticket type
How do I add custom registration fields to my event?
Event Creation & Setup
Go to Organizer > Fields for your event and add unlimited custom fields — text, dropdown, checkbox, date, image upload, rating, color picker, or radio — and mark any as required. Use the Registration Form Builder for full visual control over layout.
custom registration fields
add form field
registration form builder
How do I create a coupon or promo code for my event?
Event Creation & Setup
In your event settings, create a coupon with a percentage or fixed-amount discount, and optionally set a usage limit and expiry date. Participants can apply it at checkout, and it works across all your enabled payment methods.
create coupon
promo code setup
discount code organizer
How do I toggle my event between public and private?
Event Creation & Setup
In event settings, switch Privacy between Public (listed in the /events directory) and Private (accessible only via direct link) at any time — useful for invite-only or internal events.
public private event
event privacy toggle
hide event
unlisted event
How do I post notices or announcements on my event page?
Event Creation & Setup
Use Organizer > Notices to post unlimited announcements with text and optional images directly on your event page — for schedule changes, venue updates, or anything attendees need to know.
event notice
announcement
post update to attendees
How do I add photos to my event's gallery?
Event Creation & Setup
Go to Organizer > Gallery and upload up to 6 photos to showcase on your public event page. You can replace or remove images anytime; photos are hosted on ImageKit for fast delivery.
event gallery
add photos
event photos
How do I add social media links to my event page?
Event Creation & Setup
Go to Organizer > Socials and add links from any of 32+ supported platforms — including WhatsApp, Facebook, Instagram, TikTok, Discord, YouTube, LinkedIn, Spotify, and GitHub — to your public event page.
social media links
add socials
whatsapp facebook instagram link
How do I show my event's venue on a map?
Event Creation & Setup
In event settings, add your venue location to display an embedded, clickable map on your event page so attendees know exactly where to go, reducing no-shows.
event map
venue location
embedded map
Can I customize how my event page looks?
Event Creation & Setup
Yes. Choose from built-in templates (Classic, Modern Dark, Minimalist) under Organizer > Templates, or write your own HTML/Twig template for complete control over your event page's design.
event page template
custom template
twig template
event theme
How do I design my own registration form layout?
Event Creation & Setup
The Registration Form Builder (Organizer > Register Builder) lets you visually design the Register & Pay page layout for your event, and Register Templates lets you save and reuse designs across events.
registration form builder
register-builder
custom checkout page
How do I customize the design of my event tickets?
Event Creation & Setup
The Ticket Designer is a drag-and-drop canvas editor for your admit card layout. On desktop it uses a three-panel layout; on mobile it switches to a bottom navigation bar with swipe-up panels, so you can design tickets from a phone too.
ticket designer
customize ticket
ticket template design
Which payment methods can I accept for my event?
Payments & Wallet
You can accept bKash, Nagad, Rocket, and Upay, individually toggled on per event, for manual mobile-banking payments straight to your own numbers. Alternatively, enable Amarpay for automated instant checkout that needs no manual Transaction ID.
payment methods
bkash nagad rocket upay
accept payments
wallets
How do I set up my bKash, Nagad, Rocket, or Upay number for an event?
Payments & Wallet
In your event's payment settings (or Organizer > Wallet), enter the phone number for each mobile wallet you want to accept and toggle it on. Participants will see this number and send payment directly to it.
set payment number
add wallet number
configure bkash nagad
How do I approve or verify a participant's payment manually?
Payments & Wallet
Go to Organizer > Payments to see pending registrations with their submitted Transaction ID and amount. Cross-check it against your mobile banking app or SMS, then approve or reject — approval triggers the confirmation email/SMS to the participant automatically.
approve payment
verify transaction id
manual payment review
organizer payments page
Can payments be verified automatically instead of manually?
Payments & Wallet
Yes. Amar Events can auto-verify bKash and Nagad payments by connecting a phone as a Payment Device (Organizer > Connect Device) that forwards incoming payment SMS. The system parses the sender, amount, and Transaction ID from the message and auto-approves matching registrations — no manual review needed.
automatic payment verification
payment device
sms auto verify
auto approve payment
How does the automated SMS payment verification work?
Payments & Wallet
Once a payment device is connected, incoming bKash and Nagad notification SMS are parsed for the amount, sender number, Transaction ID, and timestamp using pattern matching for both personal and merchant message formats. If the parsed amount and reference match a pending registration, it's approved automatically and the participant is notified.
sms parsing
mfs parser
bkash sms format
nagad sms format
How do I connect a payment device for auto-verification?
Payments & Wallet
Go to Organizer > Connect Device and follow the pairing steps to link a phone that will forward its bKash/Nagad SMS notifications to Amar Events for automatic payment matching and approval.
connect payment device
link phone for sms
payment device setup
What is Amarpay checkout and how is it different from manual bKash/Nagad payment?
Payments & Wallet
Amarpay (powered by a PipraPay gateway integration) is an automated payment option — the participant is redirected to complete payment and the ticket confirms instantly with no manual Transaction ID entry or organizer approval step, unlike the manual bKash/Nagad/Rocket/Upay flow.
amarpay
pipraypay
automated gateway
instant checkout
What is the organizer wallet used for?
Payments & Wallet
The organizer Wallet (Organizer > Wallet) holds platform credit that can be used to pay for things like plan upgrades or SMS packages. You can top it up through a wallet recharge request, which is reviewed and approved by the Amar Events team.
organizer wallet
wallet recharge
platform credit
wallet balance
Where can I see my event's revenue and ticket sales?
Analytics
Your event dashboard shows live stats for total revenue, tickets sold, and remaining capacity, plus a daily registration activity chart with filterable time ranges so you can track momentum and plan follow-up marketing.
event analytics
revenue tracking
sales stats
registration chart
How do I export my event's participant list?
Participants & Data
Go to Organizer > Export and download the full participant list as a formatted DOCX file or a printable HTML report — including name, email, phone, Transaction ID, amount, status, BIB number, and any custom field data you collected.
export participants
download participant list
docx export
csv export
How do I manage or search my event's participants?
Participants & Data
Organizer > Participants lists everyone registered for your event with their payment status. You can search, filter, review individual registrations, and (where relevant) download their ticket directly from this page.
manage participants
search participants
participant list
attendee management
How do I send automated emails or SMS to participants?
Communications
When a payment is approved, Amar Events can automatically email and/or SMS the participant using a template you customize with dynamic placeholders like {name}, {event}, and {price}. Configure the message and enable SMS under your event's communication settings.
automated emails
sms notifications
email placeholders
notify participants
How do I design a custom email template for my event?
Communications
Use the Email Designer (Organizer > Email Designer) to build and preview a custom confirmation email template, and Email Templates to save and assign different templates to different events.
email designer
email template
customize confirmation email
How do I set up SMS for my event?
Communications
Go to Organizer > SMS to configure your SMS provider/gateway and enable automated SMS on approval. SMS is sent using purchasable SMS packages tied to your account or organizer wallet balance.
sms setup
sms gateway
sms provider
sms package
How do I scan tickets at the event entrance?
Event Creation & Setup
Open Organizer > Scanner on any smartphone or tablet — it uses the device's back camera to scan attendee QR codes for instant verification at the door. It auto-pauses after 3 minutes of inactivity to save battery.
qr scanner
scan tickets
check in attendees
entry scanner
How do I create and issue certificates for my event?
Certificates
Go to Organizer > Certificates to design a certificate template and issue it to participants. Each certificate card shows a live PNG preview, and issuance pulls participant details automatically so you don't have to generate them one by one.
issue certificates
certificate designer
certificate template
participation certificate setup
Can participants preview their certificate before it's finalized?
Certificates
Yes, the Certificates page generates a live PNG preview thumbnail for each certificate design so you can check the layout before issuing it to participants.
certificate preview
certificate png preview
What is the Amar Events ambassador program?
Ambassadors
The ambassador program lets an organizer invite people to help promote and register participants for a specific event. Each ambassador gets a personal registration link/portal and is ranked on a leaderboard based on referral activity.
ambassador program
what is ambassador
referral program
How do I invite an ambassador to my event?
Ambassadors
Go to Organizer > Ambassadors > Invite and send an invitation to the person you want as an ambassador for that event. They'll get a link to accept and access their own ambassador dashboard.
invite ambassador
add ambassador
ambassador invitation
How do I manage ambassadors for my event?
Ambassadors
Organizer > Ambassadors > Manage shows all ambassadors for the event, their referral stats, and lets you manage or remove them.
manage ambassadors
ambassador list
remove ambassador
How can I see which ambassador referred the most participants?
Ambassadors
Organizer > Ambassadors > Leaderboard ranks ambassadors by their referral performance for the event, so you can see who's driving the most signups.
ambassador leaderboard
top ambassador
referral ranking
Can I see all participants brought in by ambassadors?
Ambassadors
Yes, Organizer > Ambassadors > Participants shows everyone registered through an ambassador referral link, along with which ambassador referred them.
ambassador participants
referred participants list
How many times can an ambassador-referred participant resend their verification email?
Ambassadors
Ambassador-referred participants can manually resend their verification email up to 2 times; resends are tracked and auto-triggered once on initial registration.
resend verification email
ambassador email limit
verification resend limit
Can ambassadors register participants in person at the venue?
Ambassadors
Yes, ambassadors have a camera-based Scan & Register tool for signing up attendees on the spot at a physical event, in addition to sharing their personal registration link online.
ambassador scan register
in person registration
capture registration
How do I add staff to help manage my event?
Staff & Permissions
Go to Organizer > Event Staff (RBAC) to add people to your event with a specific role — such as staff, moderator, ambassador, or ticketer — and control exactly what each one can access.
event staff
add staff
team members for event
What roles and permissions can I assign to my organization's team?
Staff & Permissions
Organizer > Roles & Permissions lets you define role-based access for your organization — assigning granular permissions at the organization level or scoped to individual events, so team members only see and do what their role allows.
roles and permissions
rbac
organization roles
assign permissions
Can I see a history of changes made by my team?
Staff & Permissions
Yes, Organizer > Audit Log records actions taken across your organization and events — such as edits, approvals, and permission changes — so you can review who did what and when.
audit log
activity log
who changed what
How do I invite someone to join my organization's team?
Staff & Permissions
Go to Organizer > Users to invite people to your organization. They'll receive an invitation link to accept and join with whatever role you assign.
invite team member
organization invitation
add user to org
Can I sell tickets directly from my own website?
Widget & API
Yes. The Widget Manager (Organizer > Widget) gives you a one-line embed snippet that adds a fully branded, mobile-ready ticket-buying widget to any website, with built-in bKash/Nagad/Rocket payments — no backend of your own required.
embed widget
sell tickets on my site
ticket widget
widget embed
What display styles are available for the embeddable ticket widget?
Widget & API
The widget supports several display types: Modal, Drawer, Fullscreen, Embedded (inline in the page), Floating Button, and Adaptive (which adjusts to screen size). Configure the type via the widget's data attributes when embedding.
widget display types
modal widget
drawer widget
floating button widget
Does the ticket widget have a JavaScript API?
Widget & API
Yes, the widget exposes a JavaScript API so you can open, close, or configure it programmatically from your own site's code rather than relying only on the HTML embed attributes.
widget javascript api
widget js
control widget programmatically
How do I get API access to my event data?
Widget & API
Go to Dashboard > API Keys to generate a key for the Amar Events REST API, which lets you pull your event and ticket data programmatically for your own integrations.
api keys
developer api access
generate api key
How do I upgrade my Amar Events plan?
Pricing & Policies
Visit /plans to compare available plans and their feature limits, then choose one and complete payment through the checkout flow — either via the automated payment gateway or your organizer wallet balance.
upgrade plan
change plan
subscribe plan
What features are typically gated behind a paid plan?
Pricing & Policies
Depending on your plan, features like custom page templates, priority support, advanced analytics, custom branding, more automated emails/SMS, and certain payment options can be limited or unlocked. Check /plans for the exact breakdown of your current tier.
plan features
premium features
what do i get with upgrade
Can I complete event registration through Discord?
Event Creation & Setup
Some events support completing registration via Discord — if an organizer has enabled this, you'll be guided through a 'Complete Registration' step linked to your Discord account as part of signing up.
discord registration
discord oauth
link discord account
How do I accept an ambassador invitation?
Ambassador Program
Open the invitation link sent by the organizer and follow the prompts to accept. Once accepted, you get access to your own Ambassador Dashboard for that event.
accept ambassador invite
ambassador accept link
What can I see on my Ambassador Dashboard?
Ambassador Program
Your Ambassador Dashboard shows your referral stats, your current leaderboard rank, and quick access to your personal registration link, participants list, and profile.
ambassador dashboard
ambassador stats
referral count
Where do I find my personal referral link as an ambassador?
Ambassador Program
Your unique registration portal link is available on your Ambassador Dashboard — share it so that anyone who registers through it is automatically tracked as your referral.
ambassador referral link
personal registration link
share ambassador link
How is my ranking calculated on the ambassador leaderboard?
Ambassador Program
The leaderboard ranks ambassadors for an event based on referral performance — generally how many participants you've successfully brought in. Check the Leaderboard tab of your dashboard for your current position relative to others.
ambassador ranking
leaderboard rank
how leaderboard works
Can I be an ambassador for more than one event at a time?
Ambassador Program
Yes, if you've been invited as an ambassador for more than one event, you can switch between them from your ambassador dashboard to manage each event's referrals separately.
multiple events ambassador
switch event ambassador
How do I register participants in person as an ambassador?
Ambassador Program
Use the Scan & Register tool from your ambassador dashboard — it uses your device's camera to help you sign up attendees on the spot at a physical venue, in addition to your online referral link.
ambassador scan register
register attendee on site
capture tool
Can I update my ambassador profile information?
Ambassador Program
Yes, go to your Ambassador Profile page to update your personal details associated with your ambassador account for the event.
ambassador profile
edit ambassador details
How do participants I referred download their ticket?
Ambassador Program
Participants you refer get the same confirmation flow as any other attendee, including a downloadable ticket. Ambassador-referred tickets are available as PNG downloads from the confirmation link.
referred participant ticket download
ambassador ticket png
What can platform admins do on Amar Events?
Platform Admin
Platform admins manage the entire Amar Events platform from /admin — reviewing organization and event requests, managing users, plans, payments infrastructure, AI/image providers, SMS, notifications, and platform-wide settings.
admin dashboard
platform admin
admin panel overview
How does an admin approve a new organization request?
Platform Admin
Admins review pending organization signups at Admin > Organization Requests, checking submitted documentation for authenticity, then approve or reject via the organization review link. Approval activates the organization's profile immediately.
approve organization
organization requests admin
org verification review
How does an admin approve or reject a new event submission?
Platform Admin
Pending events needing review appear at Admin > Event Requests. Admins open the event review link to inspect the details and either approve it for publishing or reject it with feedback.
approve event
event requests admin
event review
How do admins manage platform users?
Platform Admin
Admin > Users lists all platform users for search and management. Admin > Bans lets admins suspend or ban accounts that violate platform rules.
manage users admin
user management
ban user
How do admins manage other platform admins?
Platform Admin
Admin > Admins lets a super-admin invite new platform admins and manage their permissions and access levels.
manage admins
platform admin invitations
add admin
How do admins create or edit subscription plans?
Platform Admin
Admin > Plans is where subscription tiers are created and edited — setting price, price type (flat rate or scaled), and which features each plan unlocks.
admin plans
create plan
edit pricing plan
How do admins configure which AI providers power the platform?
Platform Admin
Admin > AI Providers lets admins configure the AI drivers and models used across the platform (for the support chat, event-creation assistant, and description summarizer), including fallback ordering between providers.
ai providers admin
ai model settings
configure ai
How do admins configure image hosting providers?
Platform Admin
Admin > Image Providers configures which image-hosting service (such as ImageKit) is used for galleries, logos, banners, and other uploaded media platform-wide.
image providers admin
image hosting settings
How do admins configure SMS gateways for the platform?
Platform Admin
Admin > SMS manages platform-wide SMS gateway settings and the SMS packages organizers can purchase for automated notifications.
sms admin settings
sms gateway config
sms packages admin
How do admins send platform-wide notifications or emails?
Platform Admin
Admin > Notifications and Admin > Email let admins push in-app notifications or send templated emails to users and organizers across the platform.
admin notifications
broadcast email
platform announcement
How do admins track donations made to Amar Events?
Platform Admin
Admin > Donations lists all donations received through the platform's Donation page, including amount and payment method.
admin donations
donation tracking admin
How do admins publish the public changelog?
Platform Admin
Admin > Changelog (Changelog Manager) is where admins write and publish entries that appear on the public /changelog page for users and organizers to see.
changelog manager
publish changelog
admin changelog
How do admins manage the internal team?
Platform Admin
Admin > Team manages the internal Amar Events team roster shown on the platform's About/Team pages.
admin team page
internal team management
How does the Help Center content get created and edited?
Platform Admin
Admin > Editor is the knowledge-base editor for the Help Center — admins with the right permission can create, edit, reorder, and delete Help Center articles (instruction, answer, tags, category, and image) that power both the public /help pages and the AI support chat widget.
knowledge base editor
help center admin
kb article editor
manage help articles
How does Amar Events monitor server health?
Platform Admin
Admin > System Monitor is a standalone tool showing live RAM, CPU, and disk usage graphs, using cgroup-based resource detection so it works reliably on shared hosting without needing shell exec access.
system monitor
server health
cpu ram disk monitoring
How does Amar Events handle planned maintenance?
Platform Admin
Admin > Maintenance lets admins schedule and activate maintenance windows; while active, visitors see a maintenance notice instead of the regular site.
maintenance mode
site under maintenance
scheduled downtime
Is there a file manager for the platform's admins?
Platform Admin
Yes, Admin > File Manager gives admins a browser-based interface to view and manage files on the server.
admin file manager
manage server files
Can admins run raw database queries?
Platform Admin
Yes, Admin > SQL Runner gives trusted admins a console to run raw SQL queries directly against the platform database — a powerful tool reserved for platform maintenance and debugging.
sql runner
run sql query admin
database console
How are role-based permissions installed or debugged on the platform?
Platform Admin
Admin > RBAC Install sets up the initial roles/permissions schema, and Admin > RBAC Debug helps admins inspect and troubleshoot why a specific user does or doesn't have a given permission.
rbac install
rbac debug
permission troubleshooting admin
How does Amar Events compare itself to competitor platforms?
Platform Admin
Admin > Competitors maintains an internal comparison of Amar Events against competing platforms, used to inform the public feature-comparison content on the marketing site.
competitor comparison
vs eventbrite
competitors admin
Can ownership of an event or organization be transferred to someone else?
Platform Admin
Yes, Admin > Transfers provides a controlled way for platform admins to transfer ownership of an event or organization between accounts when needed.
transfer ownership
transfer event
transfer organization admin
Does Amar Events have a public REST API?
API & Developers
Yes. The API is documented at /docs and exposes read endpoints including GET /events, GET /events/past, GET /events/{id}, and GET /events/{id}/tickets, plus organizer-key-protected endpoints GET /my/events, GET /my/events/{id}, and GET /my/stats.
rest api
public api
api documentation
developer api
How do I authenticate to the Amar Events API?
API & Developers
Public endpoints like /events don't require a key. Organizer-scoped endpoints such as /my/events and /my/stats require an organizer API key, generated from Dashboard > API Keys, passed with your request.
api authentication
api key auth
organizer key
Are there rate limits on the Amar Events API?
API & Developers
Yes, the API enforces per-key and per-IP rate limits, and can temporarily block an IP that exceeds abusive request patterns. If you're building an integration with high request volume, contact support to discuss limits.
api rate limit
throttling
too many requests
Does Amar Events support webhooks?
API & Developers
Yes, Amar Events sends webhook notifications for events like ticket payment confirmation and plan payment confirmation, so external systems can react to these events in real time instead of polling the API.
webhooks
payment webhook
event notification webhook
How do I embed the ticket-selling widget on my own website?
API & Developers
Copy the embed snippet from Organizer > Widget Manager (or see examples at /widget_example.php) and paste it into your site's HTML. Configure it with data attributes for display type (modal, drawer, fullscreen, embedded, floating button, or adaptive), width/height, and cover title.
embed widget snippet
widget.js
add ticket widget to site
Is there a security check on which domains can embed my widget?
API & Developers
Yes, embeddable widgets are checked against an allow-list of registered domains so only sites you've approved can load and use your event's ticket widget.
widget domain allowlist
widget security
restrict embed domains
How does the Amar Events AI support chat widget work?
API & Developers
The chat widget retrieves the most relevant Help Center articles for a user's question using keyword scoring against a knowledge base (db.jsonl), builds a context block from the top matches, and passes it to an AI model to generate a grounded answer. It also filters profanity and strips prompt-injection attempts from user input before processing.
support chat widget
ai chatbot
chat.php how it works
How is the sitemap generated for Amar Events?
API & Developers
sitemap_gen.php builds the sitemap dynamically, including all public, search-indexable events and every published Help Center article (using the same slug scheme used on /help pages), to keep search engines up to date.
sitemap generation
seo sitemap
sitemap.xml
Does Amar Events support installing as a mobile app (PWA)?
API & Developers
Yes, Amar Events is a Progressive Web App — supported browsers will prompt you to install it to your home screen for an app-like experience, including support for push notifications.
pwa
install as app
add to home screen
progressive web app
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